This was a very last minute booking due to train cancellation. It is only 10 min walk from Alessandria station which is convenient. The staff upon check in were a bit rude however considering the trek we had been through with the trains. The room was very clean and the air conditioning worked well as long as you were close by. I requested a double bed but instead were given two single beds pushed together. Not in a very nice street however there was an amazing all you can eat Japanese place a 4 min walk from there.

Really central hotel close to amenities. Comfortable and clean. Breakfast could be a lot better with vegan options such as plant based milk and making sure the jams on offer are not empty jars !

Nice place. Big rooms. They’re slowly updating the decor. Comfortable. Overall was fab! Great place. Great staff. Nice towels and even had secure off-road parking.

Center walking distance to a Brazilian restaurant.

It’s a good Hotel in centre of the city.And it’s worth of money.Staff was very Kind.

Enjoyed stay in Hotel Lux. Hotel is very central to shops bars and restaurants. Staff are nice and friendly.

Very helpful staff and good breakfast:) Defenetly stay again

The hotel is an easy walk from the train station and well-located in the center of town. The staff was excellent, the breakfast was good and the bed was excellent.

The hotel was excellent and good Value for money. Very clean and internet work very well

Should have printed booking confirmation to make check-in easier, but once we got everything squared away the stay was nice. The breakfast buffet was great!

Ottimo check in veloce,perosnale cortese

La stanza non corrispondeva a quanto visto sul sito.Moquette vecchia e sporca. Di sicuro non in linea con un 4 stelle

Séjour sympathique en famille pour découvrir une ville fort attrayante.

Buona sistemazione nel centro di Alessandria, con reception aperta 24/7. Personale gentile, camera spaziosa e confortevole, colazione con ampia scelta. Facilità di parcheggio nelle vicinanze

Hotel in centro, consigliato

Un ospite si sente a casa

Acceptable

I am not sure how this hotel got the 4 star label. But there is nothing 4 star in the room, the lobby, the elevator is ancient, building does not show a 4 star: I have reserved 3 stars for the 15 day-stay in Italy and all of them are greater better than this hotel. The only good thing was the breakfast. But definitely needs an urgent over all renovation.

Avevo chiesto 1) camera non fumatore - m hanno dato una camera “fumata”. 2) via della strada per evitare rumore. M hanno dato una camera verso un cortile interno - pensavo ottimo :) Il rumore è arrivato intorno alle 04:00 con scarico di biancheria/lenzuole etc ed uso di carellini, con ruote solide di nylon nel cortile ee successivamente negli corridoi ecc. Sembrava di tovarsi alla stazione centrale. Personale gentile ed accogliente - ma dormito male.

Fantastic stay at this hotel. I had a late arrival, but that was no issues since the hotel has a 24h front desk. Quiet and calm area in Alessandria. The staff was awesome and I got help with what parking app to use and together were all multi-lingual. Room were cleaned every day and it was spotless. I will definitely be back