Great location

Single bedside lamp kept flickering on and of then stayed off. No teatowel or dishcloth to wash my cup and saucer to use again. No light over bench top, so very dark in that area, rangehood /light would not work nor the element i guess if i wanted to use it, maybe not the microwave/0ven which ever it was!

Location is fantastic! You can’t get better. Corner of the street , opposite to the ferry terminal, next to shop and restaurant. 5 minutes from old/heritage theatre. Bed is comfortable, good pressure in the shower. Staff are really nice. It has caracter! As it is old it does have some squeaking floor board and the solarium is single glazed but it’s also part of the charm. Just don’t expect soundproof and immaculate doors and fabric as it is vantage. I definetly would stay back there if I return to Devonport.

Not much choice in Devenport - this hotel was bought by Chineses interests some years ago and they obviously do not like spending money on maintaining the property. Squeaky floorboards, squeeky doors, light above basin in bathroom not working, shower floor waste has unattached metal cap floating around the shower base, timber ventians in the sun room not working properly, one bedroom window cracked and repaired by sticking a sheet of adhesive backed imitation tiles (!) across it thereby blocking the view, drill holes in the bathroom tiles - I could go on! Would be a wonderful hotel if Mr. Jai Li and Chang Wei Li spent the money. Location is fabulous - but they don't have to pay to maintain that. Staff were great though.

Great location, nice view. Good big bed. Nice sunroom. Old fashioned but well maintained. Room is large with high ceilings. 130 years old, has a lot of character. Right in Devonport. Good price point. Would highly recommend

Way beyond expectations. We booked with the expectation of a room with a view. We were delighted with the private penthouse suite. Better and bigger than our apartment. It had not one but two rooms with a magnificent view of Devonport wharf and Waitemata harbour.

parking is an issue, our room was old which we like but this room needed some tlc. Room and areas were clean and staff was good. If owners ever rejuvenated the property it would be a hot spot for travelers in my opinion. Road to the area is busy and the night views of Auckland are incredible. The bar has limited hours but worked great for us, good light food and drinks with locals.

Excellent location, classic building, helpful staff, nothing to complain, good value. We enjoyed the experience.

The facility was in a good location, but it tends to need more care. The restaurant was not open. Overall, this old hotel is a unique place to stay, which was a good choice.

Oozes character. Slightly zany, antithesis of smart city centre hotel. Love it

Room was average, minimum amenities,bad parking, not much in the way of staff.

The location was great and the Hotel had a great old charm feel !.

We appreciate that it is an old hotel so expect the rooms to reflect that. The experience would be better if there was attention to small details like ensuring there is sufficient toilet paper in the room (we had to ask and the response was very flat to be honest). We could think of a number of small things that if they were present would make the world of difference.

Got what I wanted, A historic hotel and a fabulous view of Auckland. Room was dated and mattress OK at best but oh that View.

The staff was so accommodating! We ended up needing an extra night so we booked via a different website and the staff combined our two reservations and even switched us rooms when a fan wasn’t working to an upgraded view! We were so extremely comfortable and it was the perfect location right in main Devonport a one minute walk to the ferry which we took everyday downtown.

loved the fresh towels every day

The staff are excellent, we wanted to take the waiter home with us. Very friendly, excellent breakfast and facilities - highly recommend

Room condition is not acceptable

It was nice place only thing which I was missing microwave

Old and delapitadated but lots of atmosphere