Overall Ratings & Reviews Hotel JS Palma Stay - Adults Only

A magical stay at this excellent resort. Staff are wonderful. Music shows every night of the highest quality. Walking distance to beaches and great restaurants. Try the half board at the hotel with breakfast and dinner included. It was the best. We'll be ba

Nice hotel and good service

Lovely hotel, great location and friendly staff. The food being made fresh in front of you was a great touch. My only negative was the shower was constantly going hot/cold and you had to pay to use the safe in the room

The staff were commited to really make you feel welcome. The facillities were excellent. There was aircraft noise as it is close to the airport, however after a period of time you tended to ignore it.

This hotel exceed expectations. The staff were lovely, the spa facilities were very nice, and the food was excellent. I wish the hot pool was a bit hotter; however the steam room made up for it as it was incredibly hot.

There was a long wait checking in but otherwise the hotel, location and facilities were great! Would recommend

Ideal location for Can Pastilla and the airport. Palma about a 30 minute bus ride. Hotel staff very welcoming helpful, and friendly. Will definitely stay again. Added extra, offered, drinks and snacks when arriving for early or late check during the night. Pool area, gym and sauna lovely for a relaxing stay. Restaurant buffet spotless and lovely staff. Only negative was lack of choice of vegan options especially desserts. Favourite was the vegan paella.

¡Excelente!

The rooms are very spacious, the food is great and they mix it up everyday, plenty of variety for everyone, the rooms have air conditioning and fridge, the staff are all so lovely and can’t do enough for you. Very close to the airport and only 25 minutes to Palma, great transport connections - would 100% recommend

Loved this hotel, which is more like a resort. Great staff, amenities (2 lane lap pool, hot tub, bike parking, gym, massage, books, multiple pools & lounging areas, good breakfast) close to beach, restaurants and shopping. Highly recommend

Great location. Friendly and helpful staff. Nice and plenty of food choices at buffet style breakfast.

Good property in a nice location. Rooms had everything you need, and staff happy to help. No tea or coffee making facilities in the room - kettle available from reception, but you need to pay a deposit. Same for pool towels. Good restaurants within walking distance and easily accessible to airport/palma town.

Lovely hotel. Very clean. Nice spa and selection of pools. Restaurant has changing menu for every evening. Food is good and great selection. Half board well worth it! Enrique, Tey... the chef with the most contagious smile (sorry didn't catch his name, perdóname), amazing people at the restaurant! This hotel has outstanding service throughout. Everyone is very kind, helpful and friendly and polite! Highly recommend. Would prefer towels not changed automatically daily, in many countries already you can choose to reuse to save water and nature.

10/10

Stayed here for 3 nights, fab hotel cannot fault at all. Staff friendly and very helpful, hotel very clean. Would definitely stay here again.

Clean, lovely helpful staff. Good food, cheap beer. Interesting entertainment!

Great hotel for a cycling weekend

Pros: Very helpful and friendly staff. Plentiful breakfast buffet choices though don’t expect good coffee (didn't have dinner there). Convenient for local cafes and buses to/from airport or Palma. Right on a great walking/cycling coast path- head towards Palma for a lovely stroll. Nice lounge and bar opening onto attractive pools and seating area. Great heated lap pool and well set up for cyclists. Room was very clean and a decent size. Cons: Very slow check in (45mins) even though we’d dropped our bags and given our passports etc earlier. Staff often seemed baffled by the computer system and they need to manage the queue; it was the first day of the season and seemed like they were unprepared in several respects. Corridors and lounge didn’t get cleaned til the next day. Spa facilities look good but sauna and ‘hot tub’ were not hot! ‘Sea view’ might involve hanging over your balcony and looking up the road. Walls are a little thin take earplugs. Overall a decent hotel for the price and we were quickly offered a room change when we had a problem so can’t fault the customer service. Free parking is on the road and you might struggle for a space even in low season.

The hotel is lovely, the breakfast has a lot to offer... I would say the room is quite small and does not seem 4* and did have a sewer like smell from the air con. I would stay again but do think the price does not reflect the quality.

Quality good