Overall Ratings & Reviews Hotel Irotama del Sol

perfect

Nice and large. Good pools for adults and children, but tons of mosquitoes everywhere.

be careful when staying here the offer you something and then not what was said ….felt unsafe after a coustomer attack me and nothing was done so i had to staying in the room for my safety not cool at all the ruin my birthday

Todo estuvo perfecto La pasamos delicioso, volveriamos nuevamente

Expectacular Lugar, magico los menores atardeceres que puedan ver. El servicio desde la entrada hasta El Cuarto de primera. Muy colaboradores y atentos a Tus necesidades. El desayuno muy completo, fresco y variado. Lo recomendamos Al 100000%. Especial reconicimiento a las personas de limpieza.

Food options could be better. Staff was nice, mechanic issue with room safety.

Very easy access to all towers lovely pools and jacuzzis very friendly staff. Close to shopping centre

The property was quite extensive and had a variety of activities as well as dinning options. Nice swimming pools with beautiful sunset views. I think the breakfast could use some improvement. With a better variety of proteins and vegetables.

Beautiful property, very walkable and clean. Great food and staff.

Awesome

Beautiful property. There are several towers (suites, rooms and bungalows) several restaurants and each one has different menu). I did not have all included, so you will need to put your credit card for food, drinks, snacks, groceries because the hotel is cashless. Everyone was nice from the moment we got picked up at the airport until we were returned. There is great security agents all over the property, and I love the idea of walking on the trails and also having a golf cart available. Beach was clean and not crowded. My youngest had a blast with the kids activities.

People not helpful. All inclusive not worth the money. Food terrible.

Wonderful property staff amenities and grounds

Great room , comfortable for three people

Many restrictions but some staff are very kind. Edgardo from Buho Bar makes the best piña coladas in the whole resort. Limited dining food quality and taste subpar for cost. Will need more than 1 golf cart between buildings but they tried their best to make it work. Receptionists Diara and Roslyn at Reservado building were awfully rude and made the stay uncomfortable. Their attitude was horrid and they were constantly on their phone gossiping while people waited on line for assistance. They ignored our good mornings or hellos but other workers in the lobby were always kind. Roslyn and Diara were annoyed with any questions we had about the map or resort services as they were met with eye rolls and indifference. Angel the barman at reservado pool bar was also unfriendly but we worked with Erick for the rest of the trip to try avoid anymore unpleasantries. Imprtant to note most of these resorts hold permanent residents so some owners are quite unfriendly to hotel guests. No music on any beach or pool or public area. Mostly nothing to do before 1030am, as there are no planned events and all pools/stores are closed within tthe resort. Some of the best massages available at the spa however, the chocolaterapia is a great choice.

It is a great complex in the middle of natural beauty. Nice beaches… good customer service, good food… the all include plan is great

Our bathroom shower/bathtub faucets were broken and for the price, i feel like the rooms should have been a little nicer.

It felt really safe to be in the hotel. Security guards were very aware and asked questions to make sure that guests were going into the right taxi and only guests were going into the hotel. Staff were very friendly and helpful. I will be coming here for my next time in Santa Marta.

El agua de las piscinas fantástica, muy clara y limpia

Great service, good foods options and great facilities