Very helpful lady on reception. Assisted me with securing an emergency dental appointment.

Bedding was a little weak. Hard itchy blanket

Clean room, friendly staff, and great breakfast

Poor sound insulation

Great location and friendly staff

Outstanding and helpful check-in after long journey. Room was clean,cool and comfortable.

Easy check-in. Large spacious room

We had a great stay. The hotel was clean and the Staff were exceptional.

Spacious rooms, great location, clean rooms, friendly staff

An overall satisfactory experience. Although the hotel itself could use some refurbishment. Breakfast was also not adequate for this price segment.

Comfortable, spacious room, large and comfortable bed, excellent shower. Courteous and dedicated service providers

Can't say enough about the location. It's in the heart of where you want to be for food, drinks, safety. Staff is super helpful and friendly, rooms comfortable and love the outside seating on the patio. Would stay there again next time in BA. Only two minor complaints (lawn chair on patio super uncomfortable to set on and mattress was a little firm). Not enough to give it anything but 5 starts though. Loved this place.

Excellent.

Location is great, at the heart of Palermo. Walking distance to many great restaurants. Hotel Staff was friendly. Rooms are OK, however they require updates, specially the bathroom (larger sink, bathroom cabinet). Breakfast area needs decoration and better environment and better coffee :)

I like the privacy and inclusive feel the property gives off. The front desk staff was super nice and friendly.

Really nice rooms. Comfortable beds. Nice pool deck with both a cool plunge pool and a hot tub. However, the air conditioning was not strong enough so the room was too hot to sleep comfortably

The place is ok. The area is a safe area. The building is not old, but the rooms have not received the required maintenance. The bathrooms are old-looking and stained. The rooms are of a nice size. The people are customer service oriented. The really helped when I needed the help.

Great location but definitely not a 4 star hotel, maybe 3, so outdated handles in the shower falling off, cries for an update

We had a great stay! Excellent with kids as the rooms are spacious and the staff are excellent!

A good option if you want to stay in Palermo Soho. Clean hotel, and I mean, clean. The staff is really friendly. The area is safe, great to walk for dinner or just to have a coffee or a good icecream. The breakfast is just ok, don´t expect too much or you´ll be disappointed. If you are traveling for work you should know that the internet is weak and slow.