8.7
Very Good
From 136 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

8.8

Meal

8.3

Location

8.7

Service and Facilites

9.0

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Traveler Reviews Alba Spa Hotel

Number of reviews per page
20
40
Customer reviews
VU THI L. P.
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9.7
/10
Reviewed 103 week(s) ago
Friendly and enthusiastic staff. Beautiful and clean rooms. Swimming pool with separate hot and cold water compartments, unique, giving a very good and comfortable feeling, in a very gentle spa style.
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2 people find it helpful
Accommodation's Reply
31 Aug 2023
Dear Guest Phuong, Thank you for choosing Alba Spa Hotel and taking the time to leave a positive review of our hotel. We are delighted that we have brought you good experiences, from the cleanliness of the rooms, the enthusiasm of the staff to Alba Spa Hotel's special hot and cold mineral water jacuzzi. Your satisfaction is always a joy and a source of motivation for us to increasingly perfect and enhance our service experience. Once again, Alba Spa Hotel would like to thank you and look forward to having the opportunity to welcome you again on your next visit to Hue. Best regards, The Alba Spa Hotel Team
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Mỹ Linh
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8.5
/10
Reviewed 103 week(s) ago
Cũng tạm ổn nhưng không hiểu sao khách sạn quy định giờ tắm bồn jacuzzi ngắn thế?
3 people find it helpful
Phan X. D.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 115 week(s) ago
Nhân viên thân thiện dễ thương, phòng sạch
1 people find it helpful
Pham
icon-origin-TRAVELOKA
8.5
/10
Reviewed 126 week(s) ago
Great. Soon soon soon. A amenites gift for my birthday. So wonderful trip.
1 people find it helpful
Soontharee S.
icon-origin-TRAVELOKA
9.3
/10
Reviewed 130 week(s) ago
Good facilities but bed is not comfortable and pillows are small.
2 people find it helpful
Thanh T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 141 week(s) ago
Khách sạn sạch sẽ, thân thiện, spa tuyệt vời, vị trí thuận tiện.
11 people find it helpful
THI K. H. H.
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9.7
/10
Reviewed 151 week(s) ago
Nhân viên cực kỳ dễ thương, hỗ trợ mình từ giữ tạm hành lý vì chưa tới giờ check-in, thuê xe máy. Phòng đẹp thoải mái. Anh lễ tân dễ thương nhưng không biết tên, khi check-out không gặp được anh để cảm ơn. Check-in ngày 3/9. Chú bảo vệ cũng dễ thương. Tuyệt vời.
7 people find it helpful
Nguyen T. N. A.
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6.6
/10
Reviewed 153 week(s) ago
khách sạn khá sạch sẽ, giường rộng rãi. Nói chung đi ngày lễ với giá hơn 1tr cũng ok Tuy nhiên có cái bể bơi, mình không hiểu sao lại chỉ được bơi theo giờ. Trẻ em 7-9h sáng, người lớn bể sục 4-7h tối. Giờ đấy nhà mình toàn đi chơi, về con mình muốn tắm cũng không được Mình thấy thường ở các khách sạn khác sẽ dọn phòng buổi sáng, để khi đi chơi về buổi trưa nghỉ ngơi sẽ có phòng sử dụng. Nhưng ở đây sẽ dọn vào buổi trưa, mình bảo thế 12h mình đi ăn vào dọn cho mình thì nhân viên dọn phòng nghỉ đến 1h chiều Mình dặn ok thế mình ngủ trưa, lúc nào dọn mình gọi. Trời ơi trưa 2h em bé nhà mình đang ngủ, thì nhân viên bấm chuông và gọi cửa ầm ĩ luôn (k hề có biển báo cấm làm phiền???) Sau đó mình phải dậy yêu cầu lúc khác. Thì ôi trời, phòng cách âm cực kỳ kém, nhân viên dọn phòng nói chuyện dọc hành lang, tiếng xô dụng cụ ầm ĩ làm cả nhà mình không thể nghỉ ngơi nổi vào buổi trưa Còn nhân viên bảo vệ thì rất thân thiên
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9 people find it helpful
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LA THIEN C.
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9.7
/10
Reviewed 153 week(s) ago
Good hotel and service, clean, close to the center
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5 people find it helpful
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Nguyen T. B. N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 157 week(s) ago
Improper arrangement of swimming time. Insufficient equipment in the room, no razor, mineral water is difficult to drink, pillows in the room are used by housekeeping staff to take away without consulting. The hotel's car rental and taxi partner is not good
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4 people find it helpful
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Tran T. N. Q.
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9.7
/10
Reviewed 164 week(s) ago
Before I booked, I read a lot of positive reviews, so I can rest assured that the selection and results are as expected. There is also a spa, a very comfortable jacuzzi. The room was clean, beautiful and fragrant. Each room is the name of a flower, which makes me very happy. Right in the center, so it's convenient to go anywhere. If I have the opportunity to return to Hue, I still visit here.
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4 people find it helpful
Tran Thi Giang
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8.5
/10
Reviewed 166 week(s) ago
Vị trí đẹp, nhân viên rất nhiệt tình và chu đáo. Phòng sạch sẽ, có bể sục nóng/lạnh...
9 people find it helpful
TUE N. T. N.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 175 week(s) ago
Phòng ẩm mốc và rất hôi sau khi sử dụng nước nóng.
3 people find it helpful
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Thanh H.
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9.7
/10
Reviewed 181 week(s) ago
The hotel is extremely clean, the staff at the reception are extremely cute, taking care of customers. The room was clean and tidy without missing any items. Top of top.
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6 people find it helpful
Tun B.
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8.8
/10
Reviewed 248 week(s) ago
Nice clean hotel. Central convenience. Enthusiastic staff. If you return, Hue will continue to stay at this hotel.
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4 people find it helpful
Luong K. A.
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10.0
/10
Reviewed 267 week(s) ago
It's been my most satisfied experience so far. The staff were very helpful and friendly. Spa and jacuzzi pool are highlights here, everyone should give a try. I did forget my bracelet at the hotel and the staff helped me to find and return to my place just within a day. Highly recommend everyone booking Alba hotel.
1 people find it helpful
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thuy k. c.
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Family
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6.3
/10
Reviewed 306 week(s) ago
The hotel is really inconvenient if you take children. because the pazi tank utility doesn't let your baby in. and nobody takes care of her 😤😤😤😤
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4 people find it helpful
V Tin t.
icon-Business
Business
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9.7
/10
Reviewed 306 week(s) ago
The hotel is well serviced, the rooms are clean and airy, the staff are very enthusiastic and friendly. I'm just a little sorry that the soundproofing room is not good, so it's easy to hear outside noises. However, the service experience here is great.
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8 people find it helpful
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Nguyen K. N.
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Family
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10.0
/10
Reviewed 308 week(s) ago
Excellent quality. Good service. I am most satisfied about this restaurant. Enthusiastic attentive staff. 😆 5 stars !!
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1 people find it helpful
Duy
icon-Business
Business
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8.5
/10
Reviewed 313 week(s) ago
I had a pleasant stay here. Nice and friendly staff. Good massage also.
1 people find it helpful
Number of reviews per page
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40