The stay was good! Spacious suite rooms but the smell inside the rooms was terrible.

We booked the "Udai Kothi" suite. The supposed most luxurious room. On arrival TV not working, safe not working, WIFI not working. Urine stained bedsheet, a jar of half eaten and bitten into cookies. No bathrobes, definitely needed for outdoor jacuzzi. Which wasn't filled on arrival. Takes a good couple of hours to fill. Also not advised that you have to call reception tfor them to turn on the jacuzzi. These emusualky involved a couple of phone calls to get switched on. They would then decide when it was switched off. It was turned off around 3.45 whilst we were still in it. Also not all of the jets in the jacuzzi worked. When we asked for bathrobes they said they didn't have as guests steal them!! That really isn't my problem. So only 2 towels were given. These were expected to be used for jacuzzi, shower and the indoor pool. Not good! Housekeeping is lazy. Often not leaving tea or coffee or both and again we would have to call reception. Also would often not leave water upstairs or just half the amount. Again giving cause for us to call reception There is no coffee maker as per room description, just a kettle There is no dressing room in this suite, again description of room says there is. Slippers and laundry bag were mysteriously placed in wardrobes after 3 days! Had to deal with the comings and goings of many hotel staff trying to sort out safe, TV and WiFi. Over 4 hours of our precious holiday time was wasted hanging around while various staff tried to fix the probles

TV doesn't work, internet doesn't work, safe doesn't work, jacuzzi doesn't work No bathrobes,

Rooms smells badly, towels were bad asked for fresh towels the lady came and sprayed the towels, Elavator was not working properly we got stuck 3 times. It was going up and down not sopping. Our experience was really bad. The price we paid per room per night could have stayed in a five star hotel. At night it was scary to go to your rooms the rooms were so far and no proper light was provided.i will not recommend this hotel to any one at all. We have booked 3 rooms all the rooms had same problem. Staff was not friendly at all. Their Manager Arif was so rude. He owes me 5000 rupees which he did not returned.will really appreciate if you can get my money back

Room, amenities very dirty

So I booked this just to stay for one night. I just wanted to be close to the old town. I wanted to use this just to sleep as I wanted to shop a little bit around. I looked at the website. I looked at hotels.com here with the pictures that this company has here and let me tell you. It is not how it looks like. It looks completely different in person so the next day we had to leave to a much better hotel. Also, I don’t want to mention the amazing beautiful pool in the picture that they have, the pool is empty.

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The hotel was great. Alot of steps but if youre ok with that its very very good. Ambiance is off the charts unique. Ok food. Manager on duty was very kind and helpful. Everyone there was nice. It was a very good choice.

Many times they don’t pickup phones

This property can be so much more, with a little effort to maintain the suites. The rooms were tastefully designed but fixtures and accessories all required maintenance or replacement. Rooftop restaurant and pool is 5 star and restaurant staff were very accommodating.

Hotel was v good. Reception were courteous and helpful. View from the rooftop restaurant was unmatched. Food and staff on our first night were excellent, opening up the raised viewpoint for us to take drinks and get closer to the view. Breakfast however was disappointing - not a Buffett on the first morning, no menu and limited offering. 2nd morning better but fell short of our first nights experience. Would defo choose this hotel just for the view

Property and our stay was awesome but we got sick from the restaurants food. The restaurant has poor service too and one of the pools is just for show.

Hotel has 5 star quality . Attention to detail. Friendly staff.

This property is beautiful but seems like the management has stopped caring. it is now rundown. You can see broken marble, glasses etc. the plumbing system does not function well. And we were there for 24 hours and wifi did not work at all, though the staff tried to fix it. It seems the good days are behind this beautiful property. The pro was, there is lot of shopping around and people are very nice, Two very beautiful retuatrants, Ambrai and Upre are walkable distance.

Very large and comfortable room with separate sitting room. Very nice traditional decorations and style, not your typical standard hotel room! Good service. Nice view from rooftop terrace and breakfast area.

Looks like a palacial building with ornate architecture and intricate designs all over. We felt like we went back in time over 100 years. Very nicely decoated with old time theme. The roof top pool area is full of Instagram type photo spots. If you like heritage look, this is the right hotel. If you like contemporary design and absolute today's bathroom and bedroom, this hotel is probably not the right one. We loved their old looking bathroom and bedroom. Service was quite good.

Just Avoid. For a beautiful hotel, the service is extremely bad and poor. Please AVOID

Lovely place to stay while in Udaipur, it gives you an authentic experience. The roof top restaurant is lovely and there are two amazing pools up there. There is also a bar which can get lively on the weekend with a glass! The rooms are comfortable, we had a massive bathroom with a marble bathtub. The staff were also friendly and helpful. For the price we paid, I think we definitely got value for our money, I would recommend staying here.

It was ok for the price. I called several times to get two nights before my arrival .. with no luck from front desk. My room when I checked in was near the street and did not seem safe for a solo traveler so they “upgraded “ me to a suite room. The shower head sprayed me in the face when I turned it on.. I didn’t get hot water , the sheets smelled like it wasn’t washed . The room was extremely cold .. I had a space heater to place near my bed for heat. At breakfast there was not enough room for me to eat .. the staff asked me to sit outside .

The location within the older section of Udaipur provided a central location from which to walk and visit the sites. The garden provided a lovely spot for relaxation and the roof top restaurant and with city views were great