Good clean rooms, great staff

The room was clean, we traveled down mind afternoon and was pushing it for the 10pm check in deadline we contacted the hotel and they said if we missed it we could still stay and get the card from the lock box this was a relief as we travelled from the north east. Both men we spoke to on the phone where lovely, Alfie especially as he put us at ease and got is checked in promptly

Lovely clean room and the owner's were nice didn't get chance to try the breakfast but was offered a free one as we stayed and extra night. Reasonably priced car park just opposite. Will definitely book again

Nice stay, second time at this hotel. Room a little tired but it adds to the character. Staff were lovely. For breakfast the selection of fresh fruits and Jams were excellent, however the hot foot was topped in no particular order and a bit of waiting around for the full selection to be available.

Managed free overnight parking opposite. Worked well combined with family visit. Had a quiet en-suite room plus a bathtub. What a treat. Offerred lots choices for breakfast - standard cost for all options. All the staff I met were lovely. Very friendly and it felt more like a family business than merely ‘corporate’.

Staff were very friendly and room was clean. We found parking in a residents zone and were given a 12pm-12pm permit for £7

Did not have breakfast or had a car

Decent room. Good breakfast. Friendly staff. No parking on site so plan accordingly.

Clean room, nice staff, parking is public and need to move by 8 am or have to pay. Centrally located with restaurants in walking distance.

Breakfast was good, room was clean and bed very comfortable.

Rooms well presented staff amazing very close to shops bar had good selection of drinks

The hotel breakfast selection was very good and the staff were very pleasant, and helpful, and the service was great.

Lovely room - excellent staff

Staff are always super friendly and helpful at this hotel. My go to place when visiting Exeter.

Good parking, clean room, great receptionist, very helpful.

Friendly staff, lovely atmospheric hotel, tastefully decorated rooms.

Ian the manager made my stay an absolute nightmare .rude abrupt obnoxious. Staff misinformed me and ian didnt lwt me back into the hotel and had me stood outside fro. 4.30 am till 8am when the next manager started the shift levente was the next manager and fixwd the issue and allowed me back in my room. Ian should not be qorking in hospitality with his mitlet mentality and absokute no lack of communication or resolve or management skils whatsoever. Absokutely disgraceful tramatised my son who was meant to be visiting and havent seen in a while and ruined my whole week .. disgraceful..

Room was clean though rather tired decor. Staff very helpful

Staff very courteous. Room tidy, however, there was an unidentifiable stain on the bedspread which was very off-putting. Breakfast - really nice that there was a lovely selection of fresh fruit. Strawberries, blueberries, raspberries as well as the ususl melon and pineapple. However, the cooked breakfast was not at all up to the standard of the previous owners. Bacon was lukewarm and hard as were the beans. It may we that we been spoilt by the previous owner who offered a range of cooked to order breakfast options. Including eggs benedict and scrambled or poached eggs. We have been visiting this hotel over the last 10 years and were disappointed with whats on offer now.

Great location, nice old building, good service.