Towneplace Suites Eagle Pass

Explore Towneplace Suites Eagle Pass
9.0
Exceptional
From 271 reviews
Cleanliness

9.0

Room Comfort

9.2

Location

9.4

Service and Facilites

9.2

Traveler Reviews Towneplace Suites Eagle Pass

Number of reviews per page
20
40
Top reviews
Daniel
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Great Hotel
Carol
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Very clean
Kyle
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

The room was spacious and had a kitchen with fridge, freezer, dishes, soap, etc. The free breakfast was good. Staff was friendly.
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Overall decent. Restroom could have been cleaner. Shower floor was dirty.
Devan
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

We switched rooms twice. I have a 1yo and am 6 months pregnant. The first room was very dusty, had a broken toilet lid, broken bedside lamp/charging station, and crusty dishes. We asked to be moved and was given a warm/musty room. Immediately walked out and asked for something else. Last room had many cracks in the tub/wall from the handicap bolted seat, black mold in the AC vent, and a fridge that was set on high but felt very warm inside. Contacted Expedia for help and was given the go ahead to leave with a full refund. I left my sunglasses in the room and when we asked the front desk man he told my husband to wait while he goes to look. He came back saying we must have the glasses in our luggage. After rummaging through our entire luggage twice I went in and said I came in with them and I no longer have them. The man wrote a list of the room numbers and tossed the paper at me. I found my sunglasses on the rolling chair. I don’t recommend this place. Claimed they had one room available at a whopping $299/night but lot was empty and kept switching rooms for us. Staff was unfriendly. The manager asked how I knew the fridge was warm and I said I could go buy a thermometer if she wanted me to.
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Verified traveler
icon-Business
Business
10.0
/10
Reviewed 69 week(s) ago

Hotels.com verified review

Room was amazing, staff was fantastic. Was only in town for the night but if I am ever back it will be the place to stay.
Ruby
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 142 week(s) ago

Expedia Group verified review

Everything is excellent
Verified traveler
icon-Business
Business
4.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

Overall ok. Upon check in I requested a late check out and was told sure. There was no note left so the next morning my wife was treated rudely our check out. Breakfast was cold and comparing to there properties of the same name, their options were pretty disappointing for what we paid. This location has gone up on their prices and yet their service is under rated.
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josefa
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 175 week(s) ago

Expedia Group verified review

like my room and Ido not like the alarm is on to early
Frank
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Excellent hotel, very clean, roomy, and staff is knowledgeable and helpful.
Rebecca
10.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

Really spacious suite. Perfect for our trip.
Verified traveler
10.0
/10
Reviewed 194 week(s) ago

Hotels.com verified review

A+ great place to stay. Very nice room and pleasant staff. Will stay again
Glenn
icon-Business
Business
10.0
/10
Reviewed 200 week(s) ago

Hotels.com verified review

Wonderful stay
Teressa
icon-Business Family
Business Family
2.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Misleading photos, dirty, outdated, unhelpful front desk staff. 100$ pet fee! 200 bucks for an old, dirty room.
Karla
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

The heater of my room wasn’t working
Teresa
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 201 week(s) ago

Expedia Group verified review

The room was clean and staff was very nice and helpful!
Migdelia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 206 week(s) ago

Hotels.com verified review

First time at this location and I loved it. I’ll definitely be back
Mayra
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

The hotel was very clean and smells clean.. Room was nice, great temperature and clean too. Just the toilet was not working at first and my husband fix it right away.
Craig
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 211 week(s) ago

Expedia Group verified review

Very happy with our stay. Hotel was very clean and well taken care of. The staff was very helpful and efficient, especially Brandon at the front desk.
April
icon-Leisure
Leisure
2.0
/10
Reviewed 220 week(s) ago

Expedia Group verified review

Unimpressed
Number of reviews per page
20
40