The staff was great. Especially the maids. They were amazing. Breakfast was also wonderful with very fresh and well prepared items. Room was a good size with plenty of electrical, it was nicely appointed and very clean. The bed was very comfy. The only down side was the lack of A/C. When we first entered the hotel it was 27 to 28c (79 to 80f) and the room was the same. We were told to turn off the unit, which we did, and the temp did get better but, when we book a hotel, we always look for A/C. We like to sleep with it very cool. I ended up sleeping with the covers off. If it were not for this I would have rated this hotel a 5.