All good

Our 4 year grandson spent hours in pool & water slide.

Awesome room very clean and awesome staff

The room was clean and comfortable, we booked two rooms in this hotel for my daughter’s birthday, she wanted a place that had a pool and slide and this location was great for it. Everyone enjoyed there time and I would book again.

We waited 2 hrs to be checked in even though we were first to arrive. The room was 85 degrees with a broken thermostat and not fixed after muktioke complaints and even a request to be movedbtoba different canad inns until 2nd day. Had to walk from 2nd floor to basement to access pool even though theres pool access on the 2nd floor but is kept locked. No ELEVATORS. Left key at desk with hubbies name on it since he was arriving very late, only to be woken up at 1:47 am by desk clerk for permission to give him a key. Clearly the info was not passed on to him. Niether of us could sleep after that as the room was a sauna. I complained AGAIN the next morning to the Manager who gave us 50% off our first night ( who cares, we didnt get any sleep; you book a hotel room to sleep) so we should have been FULLY refunded the first night. The restaurant hrs are wishy washy. It wasnt open on the first day so I had to buy bar food for my 10 yr old even the sign said it was supposed to be open. Very understaffed, the desk clerk was very overwhelmed at check in time. Our room was NEVER cleaned or replenished our entire stay. We had 2 coffees and 2 paper cups to last 2 of us 3 days. I assumed they didnt do room cleaning but found out when we were checking our that yes it was supposed to be done and they didn't know why it hadn't been. If you have any kind of disbility do not stay here. I have a knee injury and this hotels lack of accessability set my recovery back months. Do better !!!!

Overall the stay was good. The staff was friendly and helpful. However the lack of towels during our stay was inconvenient. Our meals at Aaltos were not the greatest either. Overcooked food each time.

There’s an alto’s restaurant in the hotel, but we did not go

Entrance stairs need work done

Great room and service was good as well. The a/c in our room was quite weak. It took awhile to get it to a comfortable temperature. But all in all it was a great stay. We loved the pool and the slide

Overall were very comfortable felt clean enjoyed the pool and hot tub

Was a good stay

Did not had a chance to go

Hotel was good. I had issues in my initial room the first night and asked to be moved for the next night and the staff and manager were very apologetic and accommodating in moving me to a different room down the hall.

Great hotel!!

Friendly staff, clean, nice pool area

Was only there one night, Tavern United was good, we enjoyed the food. Breakfast was also very good and staff was terrific.

It was a good stay. But can hear everyone else in their rooms when walking through the hallway. Older hotel with upgrades. Pool layout was awkward for sitting to watch the kid's in the pool. Price was great, we would stay again. It was quiet and away from the hustle and bustle of the city. Not to mention the great sleep I had.

The room was clean

Great place to get away with family. Everything is right there.

Was just there for a night. It was great.