The room is small, but it worked for the one night we stayed

Excellent location for the train to Paris (40mins) or Disney (15mins). 5 min walk to the Torcy train station. Based behind a small entertainment complex (few restaurants, a subway, pharmacy, cinema). Emailed re an upgrade a few days before and no response from the hotel. Check in was easy, room was basic but clean, bathroom was nice. No English channels on the (small) tv. WiFi was good, though didn’t use it much. Evenings walking back from the train station at 10-11.30pm were mainly still busy and felt safe enough walking through the entertainment complex (people still milling about, people still in the restaurants) however one night (a Monday) when it was 11.30pm getting off the train it was very quiet and the odd person just wandering about so didn’t seem that safe? Nothing happened, just be wary that the area might be quiet if walking back alone, as I was. Top tip- buy water or soft drinks from the spar just outside the train station before going to Disney - 50c for a water, €1.50 for a bottle of Diet Coke compared with €4-6 at Disney.

So this was booked at very last minute and you kind of get what you pay for. It was cheap and it was ok. If the hotel read this, then my biggest gripe was looking out of the window of our room at the glass roof at eyeline with our room and there being thousands and thousands of discarded cigarette butts. To others reading this, I’m sure there are better areas to stay. There was a feeling of probably best to stay in your room after dark rather than venture out.

Extremely clean room, great location for train station - just 3 stops from Disneyland, power sockets by the bed, drinking water tap at reception, approachable staff, great sized bathroom Tiny pillow - asked 2 nights in a row for another one and couldn’t because there wasn’t any left. Air conditioning didn’t work and it was 32 degrees for the duration of our 3 night stay, reported this at reception and they just explained to me how to work it but this didn’t help. Asked for someone to look at it and try to fix but I was given a tiny plug in fan that didn’t help at all. Definitely worth the money it was just unfortunate that there wasn’t small issues that would have made the stay a lot more comfortable.

Clean room, close to the metro station and only a few stops down the metro line from Disney. A great cheap hotel for Disney trips!

During my stay, a personal item was taken from my room after housekeeping had accessed it. When I reported this, staff stated that nothing was found but were dismissive and unwilling to meaningfully assist. I chose this hotel expecting a basic level of room security and guest care. Unfortunately, that expectation was not met, and the way the situation was handled significantly impacted my experience. I would not feel comfortable staying here again. 0 stars if it was allowed.

Très bon accueil matin comme de nuit et le parking était gratuit. Merci aussi pour les boissons froides pendant la canicule

Brilliantly hotel for disneyland paris as the train station is right next to the hotel. Our room was basic and very clean, a Brilliant base. The only thing that could be better was addition pillows. I did ask but was told no! Would return to this hotel.

Staff were really friendly and area is fab for restaurants and the train straight in to Disney. Would have liked a fridge in the room and some bottled water on arrival. Would stay again.

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There was no hot water and no update on when we would get hot water. So we stayed three nights only the first night had a warm shower. Winhoff method was the way to survive with a cold shower. They were hoping to fix the hot water sometime later in the week. But when I asked the staff and they had no clue. They tried to make the language barrier as the issue of no real status for hot water. I would not write this review except on check out I asked for an extra fifteen minutes in my room, they said no, ten minutes. I felt sorry for the Olympic athletes staying there having to deal with one more stress. No discount or compensation- just bad service.

We had a positive stay. It was clean and staff were polite and helpful. My issue was that the room is small and I had to close up my bag and store it in order to use the room. Each time I needed to get into it, I had to put it up on the bed to open it.

Pros: Close to train station and free parking. Unfortunately, that's it. Hotel is the most basic of basic. I'm very low maintenance and my expectations were not high, but even I was taken aback by the two tiny pillows and thinnest of sheets. And reception... one of the guys on duty was friendly, but when we turned up at the empty lobby with a smile to check in, we were immediately dismissed, asked to 'please just wait five minutes' before we even buttered a word, while the receptionist finished something on the computer. We took a seat and waited and waited and waited.... Maybe she was just having a bad day? Still... Also, the area seemed pretty dodgy. I wouldn't want to venture out after dark.

The staff are amazing

Regular hotel, nothing bad about it ... lots of parking if you have a car. Front desk was very helpful.

Thx

For this price this is an awesome option, close to Disneyland

Convenient place near restaurants, train station.

Stayed for 1 night because we extended our stay in the area and our previous hotel was not available. Room for 3. Well-appointed with a sofa-sleeper, queen, chairs and table, very small fridge, and tub shower combo. In commercial area with a pedestrian mall with restaurants, gym, cinema etc. One block over is a commercial street with a grocery, tobacco store, nail salon, laundromat, banks, bakery, more restaurants, etc. No guest laundry, so the laundromat is your only option for laundry. Breakfast ok, but coffee was weak. Could have been a temporary problem with the machine. We were there on a warm day in early April so it was 25-26 defrees Celsius in our room. I requested help with the AC several times, was given a fan, and then staff told me the air for the building had not been turned on yet. Also, the hotel only had one maintenance person, and he was on vacation. I thought it was odd they didn't have coverage for maintenance. I also believe it's typical for European hotels to lack a/c. We were moving from a nearby hotel, but staff would not allow us to check in early. Surely some rooms were clean and ready to go. We could have also opened the windows sooner and had a cooler room. We were tired and cranky by this point in our trip and did not take kindly their attempt to rush us out the next day. We hadn't even all showered. Eventually we paid 20 euros for a late checkout. The hotel was still an upgrade from our prior place. Close to Metro and Disney. Good for families.

Beds are not comfortable. No fridge ,no locker Great service.Staffs are very helpful.