Rosemount Palace

Explore Rosemount Palace
7.0
Pleasant
From 131 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

9.0

Service and Facilites

7.4

Traveler Reviews Rosemount Palace

Number of reviews per page
20
40
Top reviews
EDUARDO
icon-Leisure
Leisure
6.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Room was no were near the advertised standard., though clean and with standard facilities. Room had a strong mothballs smell, and being next to a main road, windows don't isolate enough from car's noise
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

Staff are friendly and the room is reasonably priced. It would have been nicer if the room had a small desk.
Kevin
icon-Business
Business
6.0
/10
Reviewed 92 week(s) ago

Hotels.com verified review

Last resort as I couldn’t get a real hotel avoid at all costs.
Allan Robert
icon-Business
Business
8.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

good value for money. Nothing fancy but perfect and close to the Aberdeen hospital complex
Jessica
icon-with Partner
with Partner
4.0
/10
Reviewed 146 week(s) ago

Hotels.com verified review

They didn’t have our pre-paid reservation when we arrived. I should have taken that as a sign to go somewhere else and figure out reimbursement later, but we stayed. Barely slept with other guests shouting in the hallways at night.
Gavan
icon-Business
Business
4.0
/10
Reviewed 156 week(s) ago

Hotels.com verified review

This is what I had on my arrival. Eventually got the issue sorted reference the so called breakfast which was initially going to be a few biscuits. Owner and his assistant need to up their game when it come to being polite to their customers. Used this place many time and I think this maybe be the last. Was due back in 4 weeks booking 2 rooms however decided to take my business to an air b&b. The breakfast issue was sorted however this situation has left a bad taste and it’s the owner loss. They even had a dig as I took a complimentary mint at the desk. The room was not replenished with tea bags. They took all the biscuits away, thinking try to prove a point! When I did get a box of cereal I was given no bowl or spoon. When I asked for milk for the cereal I was told there was milk, it was the small tubs for the tea lol If you provide a service it should be of a standard even if you think your rate is cheap and manners go a long way!
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Gavan
icon-Business
Business
6.0
/10
Reviewed 166 week(s) ago

Hotels.com verified review

Everything good apart from the continental breakfast that is not good, especially that you have to eat it in your room on a tray and everything is extremely cheap and cheerful. A bit of toast and some egg is not much to ask for :)
Ali
icon-Business
Business
8.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

Good location. Basic, but adequate. Comfortable stay,
Nancy
icon-Leisure
Leisure
8.0
/10
Reviewed 188 week(s) ago

Expedia Group verified review

I got upgraded to a double room which was nice. The lady on desk very pleaseant showed me around And shown me the kitchen if i needed told me times of breakfast but unfortunatly i would be leaving before 8 i would recommend 5 *
Linda
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 190 week(s) ago

Hotels.com verified review

Rooms could do with a bit of TLC, staff really friendly, check in very efficient, good parking, nice continental breakfast delivered to the room.
Margaret
icon-Business
Business
8.0
/10
Reviewed 193 week(s) ago

Hotels.com verified review

Very relaxing comfortable stay...host was very friendly. Breakfast was lovely.. ensuite immaculate....a lick of paint in the bedroom would have made this a perfect stay 👌
Gavan
icon-Business
Business
4.0
/10
Reviewed 209 week(s) ago

Hotels.com verified review

Stayed a few time and you get what you pay for however this time disappointed as no hot water, no cleaner, no change of towels, no bin empty and late breakfast. The main staff member is always nice and does try to assist. I was up graded from single to double room from day one that was great however all the issues above. Would I come back probably as it is good value and I would hope this was a one off :)
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Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

My small single room did the trick for one night. Needed vacuuming and the shower was not priority sealed so there was water all over the floor after I showered. Breakfast was... unusual.
Peter
icon-
8.0
/10
Reviewed 239 week(s) ago

Hotels.com verified review

Everything about the hotel, room and service was very good apart from the bed. The mattress was low on the body side and that caused me discomfort in sleeping.
Margaret
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 246 week(s) ago

Hotels.com verified review

Was very disapointing only stayed for 1 night instead of the 8, it was ment to be a continental breakfast there was no choice of what you would like so we couldnt have breakfast and they didnt even over to get somthing else for us we were just told no sorry thats all we have ,apple juice 4 rolls and branflakes not what wat id call a breakfast.
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Elaine
icon-with Partner
with Partner
8.0
/10
Reviewed 337 week(s) ago

Hotels.com verified review

Value for money
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

Uniqueness of a converted church. Great breakfast . Didn't like the thin walls.
Duncan
icon-with Partner
with Partner
6.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

When Making the booking I expected a Near enough Luxury stay as that is what was claimed in the site. well I was pretty disappointed when I got there to discover that it was a converted church and that it was used for local groups, functions and other things. On arrival after finding the building, we pressed the phone retrieve button and eventually someone came to book us in, straight away without asking or showing us the room which we booked he then told us he was changing our room to another seemingly better room and not upstairs but downstairs so would save us going upstairs. Well if that was a luxury room I was already booked into and he had changed it to a better one...I am sure now it would be prefect. Well it wasnt luxury and it wasnt perfect, it was old and dated and pretty poor looking on the eyes, the bathroom was a bit of a mess, it was old and less than basic and it was cold, although there was a radiator in it which i eventually turned up a bit and it kinda helped. Considering the room and the building, well I looked at it as though you get what you pay for and the cost was very cheep and that was excellent. The dining room for breakfast was the main entrance people could walk in and out, rreally it wasnt a nice place to sit and eat your breakfast and the staff were very unhelpful to be honest. it self was self service, so items were in hotplates in the corner of the room. The eggs were cold and stuck together and looked like they had been lying days
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Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Comfay beds.and Great staff very home from home x
Scott
icon-Business
Business
2.0
/10
Reviewed 350 week(s) ago

Hotels.com verified review

Panels on my bed broken. My bed was also on a slant so had to wedge it up with towels as I kept rolling off. Very noisy at night time also. Emailed hotel with pictures to complain. Had the worse sleep ever and was up for work early the next day. Still waiting on response from. Hotel. A full refund doesn't even do me justice. Had a hellish night.
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