Overall Ratings & Reviews Holiday Inn Express ROTHERHAM - NORTH by IHG, an IHG Hotel

Staff were excellent

Likes: The buffet breakfast (included in the price), was outstanding. The equal of any to be found in more expensive hotels. The staff were exceptional. Several were seen over the 2 days, but all were very polite and went out of their way to be helpful. The room was clean, with a large super-king bed and a good en-suite bathroom. Dislikes: The carpets in the bedroom corridors on level 3 have seen better days. The on-off controls on the shower in room 350 were difficult to move with wet hands. Also the shower tray did not drain properly, leaving a small pool of water on the vinyl floor covering, which required mopping up to avoid it becoming a slip hazard. We stayed for 2 nights and noted that the room was not made-up between sleeps. This was not an issue for us, and perhaps it is standard practice these days - we don't usually stay in hotels for multiple nights. I don't usually complete questionnaires to rate purchases, but I felt that this hotel exceeded our expectations and deserves some recognition.

Average stay. TV didn't work , WiFi was terrible and breakfast not fresh enough!

Seem less check in good beer on tap(Madri) good breakfast. Air conditioning big plus on a very hot day.

Nothing to dislike

A very pleasant stay. Very quiet area with Aldi right in front.

OK

Positives: clean. comfortable bed. Pleasant staff. Breakfast included. Adequate parking. Negative: temperature in room difficult to control. Hotel ‘tired’. Long drive to hotel from M1. Ok for one night stop over.

Didnt even get to my room even i pay infront online with refund policy. The hotel didnt have rooms at all and said they dont know how hotels.com even allow to book. Now i am without sleep without money and was all knight in my van

Room was lovely and comfortable, very clean.

Very large room with comfy beds. Good breakfast, great value for money

I enjoyed the stay it was nice and comfortable

All good as friendly staff

Friendly staff, nice atmosphere. Clean environment and lovely breakfast.

Yes

All good, no problems, helpful and staff pleasant.

It’s was good but breakfast has not been good many things was not their on the menu

Very friendly staff; comfortable stay

It’s okay for the price. Reception staff very friendly. Big and spacious hotel. Negative points: WiFi very weak- could not have an important video conference call. Also smart tv not connected to internet is a bigger. Housekeeping basically not existent during my 5 night stay. Breakfast quality pretty poor. Food was cold, bacon horrible. However it was free, so I guess you get what you pay for.

Clean and comfortable. Breakfast was included in the price. Free parking.