This is definitely the best hotel ( both services and facilities) I have ever stayed in my lifetime. We were driving from Nagoya to Gero for one night stay. Few days before arrival, staff has sent message via hotel.com to confirm arrival and dinner time. When we arrived hotel, there’s 2 gentlemen waiting us outside of the hotel and handled the luggages for us. Then we had two specific staff who serviced us during the stay. The staff has clearly explained to us the hotel’s facilities and prepared hot tea to us. Our room is in traditional building with private outdoor onsen. However, if you can’t get a chance to book a room with private onsen, there are 4 private onsen rooms which are opened for all guests, you can occupy the whole room with your loved one. There r also public indoor and outdoor onsen with view. Dinner and breakfast are delicious, frankly speaking not the “food to die for” but considering the service, staff and whole atmosphere, ill say it has brought the dining experience to the top level. The hotel locates on the top of the “mountain?” which can enjoy the view of Gero. I really like the historical Japanese style architecture, I like everything in this hotel. I’ll def come back! I would also like to take this chance via hotel.com to show our gratitude to Yunoshimakan team. Thank you for taking care of us. You have made our trip more meaningful and you have well represented your country :)