What used to be a grand hotel in Taormina is now a rather dated and worn out hotel showing its age. It needs a makeover! That said, there are great views of Mt Etna and the sea and the hotel is centrally located near the Greek theater and the public park, many shops and great walking and streets to explore nearby. Breakfast was rather lackluster but good pasties. Nothing spectacular at the hotel. Rather tired and old.

Very helpful staff, spacious clean rooms and great location with fantastic views

Reception staff were friendly, restaurant staff cold but attentive. Breakfast buffet was very nice. There was construction throughout our stay on the floor below us. Loud hammering and sawing starting at 9:00am which continued until 3:00pm. Hot water was not available in the late evening, which made for an unpleasant shower two nights of our stay.

It was a well run establishment. Every detail was well thought out and attended to. Therefore nothing stood out it just felt perfect.

Menu was fresh. Basic options

The location is excellent. The staff are excellent, very helpful and welcoming. View of Etna sunrise and sunset, with cocktails (Taormina) should not be missed. Hotel has old school charm. Room was comfortable with great views. Breakfast is very good with a wide choice of food.

Air conditioning was very dated and seemed pretty weak- and it wasn’t that hot when we stayed there in early October. Also TVs were small for room size and the streaming services didn’t really work effectively because of limitations of the WiFi system. Loved the high ceilings and grand old hotel style furniture, furnishings and feel

Place is magnificent location and the rooms were spacious and nice.

Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!

Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!

Beautiful property the grounds are like a park with top not service

Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far

Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.

The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.

The Excelsior hotel allowed you the opportunity to experience that of a tranquil, relaxing venue It was as if you go back in time, to a time that we as individuals once knew how to relax and enjoy the beauty of our surroundings… If you like the old world charm, this is a place that you must stay If you’

The Excelsior Palace is outstanding. Beautiful hotel in the heart of Taormina with a huge pool overlooking the Sea. Rooms are updated and very comfortable, many facing the beautiful Mount Etna. Delicious breakfast buffet with accommodating staff. Bar/cafe at the pool is perfect for a cocktail and salad or piadina while floating in the pool. I’ve stayed here three times and cannot wait to return!

Beautiful hotel very centrally located and very easy to walk to centre of town. Room was perfect and very spacious and comfortable with a small balcony looking out to sea and Etna on the side of the hotel. Fabulous large swimming pool and although a short stroll down several steps it’s a stunning walk and beautiful views from the loungers.Breakfast was amazing and lovely room to eat in with lots of space to get s good table. All staff very friendly and helpful. Would recommend wholeheartedly.

Stunning We nearly never booked this hotel based on some reviews and the pics made it look a little dated. I’m so glad we did. It’s not dated, it’s classic, it’s grand and magical. The grounds to the pool are stunning, the pool makes you feel you are chilling by a millionaires house, not a hotel. The location couldn’t be better, everything is close by and walkable. We didn’t even go to the beach, as the pool was too nice to leave.

Room was clean, rather spartan with a view of an area with discarded furnace and trash. Staff was very nice, with the exception of the man in the breakfast room who refused to let my wife fill her travel cup with water. Really! So we filled two glasses with water and poured it in the cup. Parking not quite as advertised, difficult access to the hotel and they valet your car to a garage. Excellent location but I think we will book elsewhere when we return.

Really nice facility. Comfortable. Good food