Overall Ratings & Reviews Omena Hotel Helsinki Lonnrotinkatu

My first experience with the hotel. They didn't send me the door and room code in advance. I couldn't check in. I waited outside for almost an hour. While waiting to coordinate with Traveloka staff, the atmosphere was very cold.

In the heart of the city, Kampi district is a short walk from BTS station Coming from the airport, check-in only at 4pm, and must receive a CODE because the door is opened If booking this hotel with an agent, don't forget to call Callcenter. To wait for the CODE email before arriving at the hotel Because at the hotel No staff at all Use the hotel phone To contact only. And if anyone arrives before the hotel, there is no luggage storage Must go to deposit the lockers at the train station only at all times. Accommodation for 4 nights without a day The maid came to clean the room. Change the linen Sleep or towel Opposite the hotel, there is a Minimart around the hotel. There are many restaurants. Walk about 10-15 minutes to get to the pier across Tallin

Sorry to say, but we found it so-so. The location was no near from the main train station, and we felt like the check-in time was a little too late, it was 4 pm?! Or maybe is it common in there we just don't get used to it. There was no receptionist desk, we can contact them via telephone. The cleaning service officer was not really friendly too. But the room was okay.