The frontdesk staff were very helpful and attentive. During check in, one of the staff carried our luggage to the room and introduced the room patiently. The hotel provided free snacks and drinks (including beer). The room was very big and clean.
The hotel breakfast was not bad either, with a juice and egg station. The restaurant also have a good view of phuket.
The only downside was the toilet had a sewage smell that wouldn't go away. However it was still bearable during the short stay.
The junceylon mall is a 10 mins walk away. However, there is a small slope to climb when going back to the hotel. Then, at the security post, you can request a buggy to bring you up and down the hotel.