Overall Ratings & Reviews Hyatt House Raleigh North Hills

Excellent stay overall! The staff was friendly and welcoming. The room and facilities were clean and comfortable. The pool was inviting and fun. Two minor issues: The breakfast was subpar. The waffles looked like the instant sort and were pale, flavorless, and undercooked- as were the sausage links and French Toast. There weren't many breakfast choices, and the available options were high in carbs, poorly seasoned, and not cooked well. Breakfast is included with the stay though, so it's not a major issue. However, it's not anything to look forward to either. On the plus side, there's a breakfast cafe right beside the hotel. Also, the hotel coffee is always hot and delicious. There's also a grocery store within walking distance, so you could cook breakfast inside your suite if inclined. Our suite was street-facing and noisy. The walls and windows are not the best at sound proofing. Also, the "blackout" shades were horrible. Sunlight gets through them no matter how you fix them. Again, these are MINOR issues, but they would not stop me from staying here again. The location is convenient to everything, and everything is within walking distance. It's a great location and a great hotel.

Great location and good breakfast and pool area. The staff was very friendly. Parking was easy at Harris Teeter, and lots of dining and shops within walking distance. Wish they had more rooms with 2 real beds for a family of 4 (adults, 2 kids). The pull-out bed was unbearable. We typically don't mind them for a quick weekend for sports tournaments, but this was the worst one I have experienced.

Great stay

We enjoyed our stay at the hotel. It’s in a great area if you’re interested in shopping and dining options. There was a lot of variety! It’s also a very popular area and the hotel doesn’t have their own designated parking so that could be a challenge during busy times. The hotel does offer valet parking (but it’s pricey at $30/day). Overall, would recommend this property and would stay here again.

Amazing trip for me and my family last minute. Great accommodation and atmosphere!

It is a nice hotel in a great location

Dirty room and poor front desk staff who refused to change rooms or give our money back. Great location, close to shops and food walking distance.

Right in the middle of north hills. Walking distance to everything you need wich is reccomended because parking can be an issue during busy times

Great property. Responsive staff

Great stay if visiting Raleigh, not necessary to consider any other place. Large new room with great amenities. Close to any restaurant you’d want to go to. Parking’s a bit of an issue, but not a deterrent. Staff was very helpful and friendly.

Great hotel, staff and location.

Clean and it in an excellent location

The staff were nice. The room was clean. The kitchen had everything we needed.

Nice, clean hotel with friendly staff. Nice breakfast bar.

Good Deal

Service was excellent.

Stay was amazing, friendly staff! Clean location was close to food and shopping. Room was very nice!

I stay at a lot of hotels but this one was top notch. Complimentary room upgrade, excellent staff, great location. Bar was fun. Parking is a little tuff but it’s in the middle of North Hills. Would definitely stay again.

Excellent

Brilliant staff were able to move us to a larger room after I reserved wrong accommodations online by error. They were fantastic!