South Pacific Plaza

Explore South Pacific Plaza
8.6
Very Good
From 647 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

9.8

Service and Facilites

8.2

Traveler Reviews South Pacific Plaza

Number of reviews per page
20
40
Top reviews
Susan
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Do not believe the photos for this hotel! My room was nothing like the photos! We stayed on level 8! The room had a very, very old bathroom and gross old kitchen! View was not wide expansive ocean views as advertised! There is a hotel being demolished next door, which our room looked straight into from kitchen! We had to close the shutters so we didn’t have the construction workers on the same level as us next door looking into the kitchen/ dining area! Walls of the room were disgusting! Curtain falling down! It was one star! Really disappointed when I planned a special weekend in a modern room with sweeping ocean views as per advertised! This a big con and a case of false advertising!
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Sara-Jayne
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Can't be helped, but the consistent noise from the construction at the building next door meant that the relaxing vibe of the Gold Coast was not experienced at all. If I had known this I would have stayed elsewhere but hopefully when I come back it will completed
Nicole
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room Friendly staff Beach view beautiful
lorraine
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Paid for a beach view only had a side view . All the cutlery was dirty including the plates,bowls and cups. Had to wash everything before using them. Hair left in shower. And on the bathroom floor. Bed was very uncomfortable stayed in room 1605 the one bedroom apartment with more city views then ocean .
Melissa
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fantastic stay!
Robert
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The noise from the work next door was a minus , but otherwise ok
Kelli
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great beach view, very clean common areas and pool. Lovely grounds. Room was very dusty and some maintenance is needed.
Ela
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Our view was perfect as promised and paid for. We had a view of the ocean and park. The hotel had apartments without service. Nice heated pool however bubbles in spa didnt work. Rooms were clean but you will need cleaning stuff for kitchen like sponges and dishwashing liquid.
Jan
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful view close to everything . Will definitely be back
Cheryl
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The check-in process when arriving after hours was very easy. View was fantastic with the beach across the road & shops nearby. The unit was spacious & clean. The staff were so friendly & welcoming.
Stuart
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Well equipped apartment. Good bed. Excellent view. The balcony gets no sun in April. Simone was parked in our designated spot so we parked next to it and this caused issues with the owner and that spot and don’t went on. Unfortunately the WiFi was down in the whole building for our last 24 hours and we were unable to report it. As we were from the UK this was a disaster as I was still working and the time difference had a huge impact. The clothes maiden was rusty. The room I was in was next to the lift and was audible when people started their day at 4.30 am. Would I stay again? Yes but not in this room.
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Kel
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Great room
Niel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Easy parking, easy check in, very relaxed, good location
Geoffrey
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff good parking easy ròoms clean Bathroom needs renovating All in all was a good few days Love Broadbeach
Roslyn
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Our room was very clean & spacious with a view of ocean from balcony. The pool & spa were beautifully clean.I was very happy with location & easy after hours check in. Unfortunately after 2 nights they called & informed us their is a maintenance issue with unit above is & asked if we wanted to move as they may need to turn off water. I wasn’t very happy as we were only staying for 4 nights total. This was very inconvenient & I found this unit had an amazing view of the ocean but the unit was smaller & dirty. The floor tiles need to be scrubbed clean as they are dirty. The cushions on lounge are disgusting they need to be thrown in the bin & the dish rack & dish brush were disgustingly dirty & also need to be thrown out. All coffee cups are very badly stained & I won’t be staying here again. I couldn’t even walk around barefooted because of dirty tiles. I would think there would be a standard for cleanliness throughout the building but this is obviously not the case. Very disappointing. I tried somewhere different t this time in GC & will not be staying here again.
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Kerry
icon-with Friends
with Friends
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean and great location
Lindsay
icon-with Partner
with Partner
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great location, room was just right. Everything you need and great views.
SANDRA ANN
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent staff service - friendly and very helpful. Fabulous location and good views, even at level 4. Spacious, clean unit and very comfortable beds. Pool is a good size - only fault was it was much warmer than the ocean (on warm Feb days) so it was not refreshing to swim there. I usually love using the pools at other hotels but found this one unpleasantly warm- maybe due to the nearby spa being connected to it by a small water feature? Nevertheless, a lovely stay overall.
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Joseph
icon-Business
Business
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Yes was well maintained
Catherine
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was very spacious. Location was excellent.
Number of reviews per page
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