Overall Ratings & Reviews Silver Fern Lodge

Was fine

Value for money

Heat pumps not working ,extractor fans in bathrooms not working and also there are no heat lamps ,no mirrors ,no adequate lighting,no wash room mates -staffs behaviour is very rude .waste of money and not worthy

The spare pillow and blanket had blood marks on them. Reception was not manned till after 3pm and no one there in the morning for departure. The Bathroom had a lot of mould in the shower area

The walll heater was too small for the unit and had a low heat coming out of one side. Even when turned up it made no difference. The room was cold especially at night and looked and felt miserable to the point where my husband and I abandoned our stay. For the money paid it was well over priced. The spare blanket in the room was too dirty to put on the bed. When we arrived at our room there was a pile of washing sitting on the floor close by with no-one in sight to pick it up. Ring in bathroom for holding a small towel was broken. We met an employee as we left and he advised us we could have called maintenance even although there was no reference to be able to contact anyone responsible in the facility. We will not use this facility again. It was our first and last time we will be staying there.

It was good value for money

The place us clean and quiet. Very affordable and spacious for a family. Just need to improve the flush button at the toilet. Everything else is fine.

Great location and clean facilities.

Short stay. Couldn’t find any receptionist. Couldn’t get any fresh towels. We left 2 days earlier and got a new hotel.

Nice

The so called city view was a view of the fence and parking lot. The bed was extremely uncomfortable and had a gap in the centre.

Value for the money

The shower and bathroom roof looks like it has mold and the soap and shampoo was empty

Didn't like the shared bathroom and kitchen, was woken up by screaming children, TV in room wasn't good couldn't watch a few channels. Was very disappointed with the lodge

We would not stay here again. It was fairly clean in the room but the smell in it when we arrived was awful. After a long drive we wanted to relax for awhile but the smell combined with the uncomfortable bed to sit on meant we sprayed the room & left right away for a few hours despite it being so cold out. When we came back the smell was better in the room. The room had 1 mug, spoon and tiny pottle milk - there were 2 of us staying. The bed is one of the most uncomfortable beds I've ever slept on to the point where I got up with a sore back & had to take painkillers for the trip home. You could hear the springs in the bed popping with any movement & the pillows were also uncomfortable. Yes the room looks like the pics online but it's more run down in person, frayed carpet, old beds & I didn't even want to sit on the sofa. The desk chair was also broken. There is a heat pump but you can feel the cold coming through the ranch slider to the balcony. The bathroom was clean & there are lots of toiletries available which was nice. However the showerhead is very low & not adjustable so I had to duck quite a bit to use (I'm 6ft). The extractor fan was aggressively loud, you could hear it from the main room loudly & you couldn't turn it off - it came on with the light. Overall, would not recommend this place at all. Would never stay again & wish we could have gotten our money back to go somewhere else as soon as we had arrived.

Checked in. Went to our room and left again to book the motel next door. Will not accept a room with no bathroom facilities. My fault for assuming there would be some in the room. Will never stay there.

We were staying over during V8 Supercars weekend for 4 nights. This place was very average at best. The rooms weren't very clean when we checked in and they were not serviced at all during our stay. We had to ask for replacement towels and extra toilet paper. The room we had had a King Sized bed and a sofa bed. When we asked to have the sofa bed made up, they just delivered sheets and a small duvet. They had unfolded the bed but had left it to us to make the bed. I certainly wouldn't look to stay here again and would not recommend it to others.

Hassle free, nice n clean room, great communication.

On the positive side - great showers

Fairly ordinary facilities. No servicing of the room for duration of our stay which was not great. Facility is generally feeling a bit tired but ok for the price. I would rate this about 2 stars