The location was excellent, staff were very polite and helpful, but the mattress was desaster, middle of the mattress was sunk, we woke up with back pain despite of complaining and the promise they made to take care of it they didn’t and my friend is still suffering from back pain.

I experienced wonderful service at all the hotels I stayed in in Turkey- 5 over 8 nights - but the friendliness & service of the staff at the Renaissance surpassed everyone. We were welcomed warmly, and there was atmosphere of genuine helpfulness. The breakfasts & restaurant staff were amazing. I didn’t get their names but had personal help and conversation with Erkut, Basak, Sila, and Uleu who made my stay all the more pleasant. I enjoyed a swim in the spa each day plus sauna. I would highly recommend this hotel - also short walk to the pier. Thank you to all the staff for making this stay a safe and delightful experience.

Nice hotel with a GREAT staff. They really went out of their way to make you feel welcome. Great breakfast spread too. Great choice.

Good environment

The rooms was very clean! And Very friendly stuff

Tobacco Smelly hallways

I really enjoyed my stay traveling solo to another country. Renaissance really felt like home the staff was amazing. The restaurant on the roof had a great ambience.. Room service was excellent. And my room was clean and spacious.

It was the worst hotel. I left the hotel and try to cancel my reservation. I cannot believe to Marriott hotel chain letting this one using their name. It looked like fake Marriott. We did not stay there. It was dark, smelly and probably unsafe hotel. I am planning to write a report to Marriott about that.

Air is poorly circulated. Bathroom whoever’s are slippery and water gathers and drainage is very poor. Mildew around corners and poorly caulked. Not worth the price. Staff is nice however management is short cutting services to save money but that is way too obvious.

The hotel’s decor is dated. The lighting needs to be improved especially the hallway and the lobby. If they changes the lighting, it will help so much. Right now the hotel looks like 70’s style.

Everything was so good

Excellent hotel

Nice location and excelente staff.

Nice , clean and quiet hotel friendly staff

Excellent. I returned 10 years after

Was very nice :) good lokation

Fire

Great Hotel

We had a great time. People in guest desk were extremely nice and helpful location was amazing! Very close to lots of good restàurants! I

Good access to ferry station, good room dine in options and excellent staff