This is an out of town hotel, ok for 1 night. Popular with coach parties. No food available until 8.30pm which was late bearing in mind we had been driving for 10 hours. Breakfast was a buffet and ok but the ‘hot’ food was cold. Staff were helpful and suggested ordering room service which stated at 8pm. When we did get an evening meal it was lovely. We would probably look to stay closer to the town but we got what we paid for

Wonderful staff, excellent room, great food, easy parking. We have stayed twice and booked a third one already. Highly recommend this convenient, safe and welcoming hotel.

Plenty of parking. Only few minutes drive into town. Did find there was a lot of noise from neighbouring rooms but perhaps we just had extra loud people staying around us.

Noisy water pipes. Hollow rooms means a lot of noise Walls not insulated so hear next door and above. Hotel is dated and in need of a full refurbishment especially bedrooms and bathrooms. Disappointing

This was a repeat stay as this is our preferred hotel in Merida. Still excellent across the board. Recommended.

The staff was very nice and helpful, the rooms were clean with comfortable beds, breakfast was with a good variety and tasty and the hotel has a big parking place. A short 5-minute drive and you are in the center of Mérida, the hotel is just outside the city so the surroundings are quiet. Unfortunately, there was a negative part of our stay, the hotel is not soundproof to the interior corridors and adjacent rooms so we could hear everything very loud and clear, other guests closing their room doors guests talking in the hallways early in the morning, toilets being flushed, coughing, etc. which did not provide a good night's rest.

The staff was extremely helpful and friendly, and actually made me feel welcome in general in terms of being a tourist in his city! The room was big, clean and comfy. I didn’t use the restaurant but it looked lively and popular. Would definitely stay again!

We had a great stay _ good location

They allowed an early check in.

Good place

It’s fine for its class. In the road out of Merida. I chose it principally because it accepts dogs (travelling to ferry at Bilbao). Rooms are tired and poorly specc’d. Even a 2m cable could not allow me to charge something by the bed, a 3m cable would be required. Furnishings are mid 80s. Beds are likely subject to failure if a heavy person lay on them. Beer was cold and entrecôte was “un poco hecho” as required. Ample parking was available.

Great location just outside of Merida

Fantastic hotel staff conditions fantastic

Exceptional value! Large clean room with equally large and clean bathroom. Great parking including covered slots right by the front door. Friendly and well-priced cafeteria. Would definitely return!

Be aware the walls are paper thin. We had to change rooms in the middle of the night because the neighbor was talking loudly. The room they moved us to didn’t have the king bed we upgraded to and the sink drain was clogged and smelled like raw sewage.

Beautiful Hotel well positioned for exploring Mérida, everything good, but it would of been helpful to know in advance that Restaurant and Bar would be closed during our stay.

It is located a few km from the center of Merida but with parking. The hotel could be 2.5 stars. The apartment was very dirty, with unswept floors and dirty white towels. It doesn't deserve 4 stars!

This is a decent hotel, for us to make an overnight stop on way to Portugal. Outlr room was spacious and clean, free outdoor parking was part of the reason why we chose this hotel (would have preferred indoor parking though). We had a dinner in the hotel's restaurant, which gave good value for money. Breakfast buffet was okay, too.

The hotel was excellent with just one exception and that was dinner was not served till 8.30pm which is just far to late. It should start at 7pm.

The entire hotel is spotless clean, not fancy but extremely practical finishes, furniture and decorations. The food served as European buffet is very diverse and tasty. We were very pleased with staff professionalism and kindness. We'll surely mark this hotel as ine of the preferred spots to stay at during our travels through Spain.