The staff was very friendly. The hotel sent an email 2 weeks prior to arrival stating the pool was closed for renovation. The pool is why I booked this hotel in February. Too late to get another hotel so I thought at least it is on the beach. Beach towels not always available. I was not told the entrance, lobby, dining room was under renovation and closed while temporary reception, dining room were located in hallways. My wife and I spent premium price (approx. $6500.00) for 14 days in an outdated room with dirty carpets. Do not go before renovations complete.