8.2
Very Good
From 87 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

8.1

Location

8.3

Service and Facilites

8.3

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Traveler Reviews Sunset Westlake Hotel

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40
Customer reviews
Hoàng Y. N.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 25 week(s) ago
I slept one night and my whole body itched.
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Hoang D. L.
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8.5
/10
Reviewed 151 week(s) ago
Khách sạn phòng ốc hơi cũ, tường ẩm. So với vị trí và giá tiền thì tạm chấp nhận được
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Hoang
icon-origin-TRAVELOKA
6.8
/10
Reviewed 234 week(s) ago
I've been staying at this hotel before and am very satisfied. However, this time I was not satisfied with the parking fee. Bt my parking reservation is completely free. But this time the staff collects the parking fee. The buffe breakfast was too little
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Thu A. n.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 316 week(s) ago
The interior of the room looks a bit old on the 7th floor, but the view is not beautiful. The buffet is very delicious
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Thang V. Q.
icon-Business
Business
icon-origin-TRAVELOKA
6.8
/10
Reviewed 326 week(s) ago
The quality of bed mattress is not good, too soft. Use 02 single mattresses for double beds, creating the edge when lying
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3 people find it helpful
Hoang P.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 331 week(s) ago
I do not understand how the hotel works with the app, I had to explain to the hotel reception very much but the receptionist still did not let me check in, while the website answered me contact the hotel and have uploaded to a higher room type. I had to sit for almost an hour in the lobby because of an error between the hotel and the app.
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Nicole Tanga
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 332 week(s) ago
Enough to stop by from a bisnis trip transit. Don't expect too much like a nice international hotel but it will make a do if you are just for sleeping and showering. Other than that, don't ask for more. If you can deal with a budget hotel, then my advice to you is this hotel is not for you.
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Nguyen T. B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 336 week(s) ago
nice hotel, very good location with fantasy Westlake view. Nice food
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Mr Cuong
icon-origin-TRAVELOKA
8.5
/10
Reviewed 342 week(s) ago
Great, clean and quiet hotel, attentive staff.
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Nguyen t. m. l.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 367 week(s) ago
hotel with beautiful view, spacious room. I'm happy here
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2 people find it helpful
Khanh V.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 370 week(s) ago
I booked pickup car and room 1 king bed, high floor. but they don't know. problem between hotel and travel agent when handover?
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minh y.
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Medical
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8.5
/10
Reviewed 373 week(s) ago
Employees are enthusiastic. hotel clean. delicious hotel food
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1 people find it helpful
Linh
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.3
/10
Reviewed 377 week(s) ago
Stay at the Suite but the equipment is old. Refrigerator lights but not cold. Tell staff that they have replaced another fridge. There is a hot tub in the bathroom, good breakfast. If you book a suite room, you should check in on the high floors, I am on the 5th floor so it has a nice view
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1 people find it helpful
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Pham N. H. A.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 390 week(s) ago
Hotel clean, attentive, good breakfast
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Piangpit J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.7
/10
Reviewed 396 week(s) ago
Good food,, nice view and good location.... I love it... I 'll definitely come back again
2 people find it helpful
Nguyen K. P. L.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 397 week(s) ago
The book will be published on the fly
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Jay R. L.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
10.0
/10
Reviewed 400 week(s) ago
We have everything we need. The room is great, got a good sleep.
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Tien Tran
icon-Romantic
Romantic
icon-origin-TRAVELOKA
5.2
/10
Reviewed 401 week(s) ago
Good location, good view enough. Poor service involves all of reception and security and housekeeping. Never comeback anymore.
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Nguyen T. L. D.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
10.0
/10
Reviewed 406 week(s) ago
Really clean and cozy. Everything was good but please change the iron because it looks so old and dirty. The water is just dropping from it. I will return here next time when I come to Hanoi.
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Phan T. K. H.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 408 week(s) ago
Nice staff, nice view, airy. Ok
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