Hello Ms. Ivy, First of all, Amiana Nha Trang team would like to send a warm greeting and sincerely thank you for giving us the opportunity to serve our family during our recent vacation in Nha Trang! It is great to receive sincere comments about the quality of service as well as the points that need to be fixed. As the managers of the resort, we would like to acknowledge these valuable comments and promise to do our best to provide the best service to our guests. This is also an opportunity for us to review and foster the quality of our staff. Once again, we hope you will accept our sincere apologies for the errors and inconveniences that have occurred recently. We hope to welcome you again on another occasion and make sure similar problems never happen again. Wishing you and your family good health always. Best regards, CEO

Xin chao Mr. Nguyen, Warm Greetings from Amiana Resort Nha Trang! Thank you very much for sharing your wonderful experience during your recent stay with us We are very glad to read that our Resort infrastructure and services fully reached your expectations; your feedback will be share with the entire team and participate in our motivation to always provide our guests with service excellence Once again, thank you and look forward to welcoming you back soon in our idyllic property. Warm regards General Manager

Hello Mr./Ms. Blue, Amiana Resort would like to send greetings to you! Thank you very much for choosing Amiana for your stay and your family. The staff is delighted that you had a great experience at Amiana Nha Trang and took the time to share this feedback with other travellers. I have shared these compliments with my internals and am sure they will be more motivated to continue to do better. In addition, we take note of all your comments and will proceed to work with the relevant departments to improve Once again, thank you and wish you and your family good health and success. We look forward to having the opportunity to serve you again as soon as possible. Best regards CEO