Mr Muhammad the manager , Chef Sayed , Chef Abdulrazek

Food tastes good but repetitive. The Spa is okish but funny how disposable pant are not provided and the weirdest thing is having to wear bra. So, take your beach bra with you because I had to wear my normal bra while my body was being scrubbed. Been to spas in different countries and never experienced anything like this. The suite we were given was so dusty but cleaner sorted it out after complaining. Thanks to (cleaner ALI), he made sure our room was clean throughout our stay. Staff are nice and helpful. Good for family with children.

The service was great. The people were nice despite language challenges. It’s insane how they work round the clock with a smile. The bathrooms could have been more updated, with occasional challenges for hot showers. Food was good, and weather was amazing. Kids loved the aqua park which was our main reason for choosing this resort.

The workers were nice

Great experience start to finish. Food excellent with a massive choice for any palette. Staff attentive, friendly and professional.

Worst all-inclusive hotel we've been to. Music was louder than at Ibiza; barmen barely knew how to make drinks and food was lower than average.

Pros: large property and good swimming pools and slides. Entertainment team try hard for guests. Cons: standard rooms not big enough for family of 4- they ask for extra cost when checking and upgrade. Cleaners ok, not a deep clean everyday. The worst: food! Bland, nothing for vegetarians except pizza/pasta/chips and salad. 2 al carte restaurants also has same type of food and nothing to rave about. Reception staff - terrible service and attitude I would avoid this hotel.

Amazing amazing amazing, everything about Charmillion aqua resort was amazing. Highly recommend, friendly staff, great food lovely spacious room. I cannot fault this place. PLEASE IGNORE ALL THE BAD FEEDBACK ABOUT THIS PLACE!!! You will not be disappointed ☺️

Hotel is family oriented, kids have lovely time in aqua park , all over experience is great , but the food need more improvement

There wasn't anything about this hotel that was 5* It should not be more than 3* hotel Food was terrible Charged for small bite size of ice cream Only 1 bar that offers all the drinks Even for tea and coffee you have to go to the bar Beach is more than a mile away

The property was absolutely gorgeous with incredible amenities and all inclusive. But the best part was the staff who were so kind, attentive, friendly, and courteous. They made us feel like friends.

Excellent place with very nice and polite staff as well

Pros-location from airport, quality of pools and water slides as well as staff Cons- lack of vegetarian food options and those available are not clearly marked. Also only one main restaurant which an get very busy in the evenings.

Simply perfect!

Staff are brilliant. First time someone has actually got the Firestick working in the room when I’ve had a problem, although Wi-Fi in room is hot and miss but good in other area. Food is ok, but my omelette was an egg as they had run out of cheese ham mushrooms etc. shower is warm at best. Got the football on via bein sports at the bar. Shuttle bus to beach drops you at entrance of another charmillion hotel and then it’s about 300 metres to the beach where your AI is still valid. Good quality hotel where the staff are so attentive. Great aqua park slides for kids and adults. For £46 all inclusive a night single person it’s difficult to complain

Excellent hotel with brilliant waterpark that the kids loved. Evening entertainment was ok for kids. The staff were great especially the lifeguards who had a great rapport with thd kids. Food was good- plenty of choice and the kids enjoyed it. Our only downside was they were doing some work on the grounds just outside while we were there which meant i was woken early by the noise (7am) - however we were just unlucky with the timing of when we were there and they had to start early to beat the heat. Overall an excellent hotel and would return.

We have spent 13 days in Charmillions Aqua Park and we had such a good time Pros: - A lot of fun on the slide for adults and kids - Nice variety of food in the restaurant - The staff was nice and welcoming - Mini disco for kids and animation was great - Kids area and playground - Pool with wave was nice and never busy - A lot of different activities to do during the day you don’t get bored - The Spa was very good the massage was very nice and professional - Nice gym facility Cons: - The state of the bathroom not very clean - We needed to beg to get beach towel, they were not changed on daily basis as they said, - The cleaner putting pressure on us the do the room when we were still inside - The food got us sick 3 times in 13 days, we discussed this matter with the staff and guest and they all got sick at some point we believe from the chicken and fish and maybe some fruits - The hotel is far from everything so you need to get on a taxi to get there - Poor internet connexion

Positives kids loved Aqua Park although park pools close early at 5pm??. The resort staff are friendly and helpful. My room cleaner was excellent. Kids also loved the 9pm animation show. Negatives - with only one main restaurant it can become very full and chaotic resulting in big queues when waiting to be served at the food stations. The resort is definitely catered to one nationality and you will have communication issues if you only speak English as it is barely understood at this resort. Too much queue jumping at food stations which needs to be addressed by management. Food is reasonable but I was disappointed with the evening dinner as not much variety from day to day although the bbq chicken cooked outside by the chef is delicious so I mainly stuck with this. Snacks between lunch and dinner can be much better compared to other 5 star resorts in sharm el sheikh i have visited.

Food was disgusting all the meals there hotel is very old and not clean it makes you feel sick inside.

Hotel staff are very welcoming and provide excellent service. Food choices are very limited and lot of repititions of the menu and not always hot. Aqua park facilities are good for children and adults. Hotel is clean and tidy. Has access to beach via a hotel bus to another hotel in there chain 10 mins away