This was a very good property. Nice and spacious rooms. Incredibly helpful desk staff. Breakfast was decent, a bit overpriced though. The views from the rooms aren't the best if that is something you are looking for. The air conditioner had some problems, but we never addressed the staff on it because it was our last two days here. Knowing them, they would have fixed it immediately or relocated us. Cleaning staff did wonderful, looked as clean as we first arrived everytime we came back from exploring Rio. My main complaint is the outside, there were many homeless people camping outside the property, lots of trash here and there. The area looks sketchy, boarded up buildings and lots of graffiti. I'd imagine a lot of people wouldn't feel safe here at night. If this is what it looks like here, I could only imagine how the residents of Rio live. It's concerning and frankly, I don't think I'll ever visit Brazil again.

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Food was trash

Clean

Beautiful Place! Clean and the rooms smell so good. Location was great to attend the Carnival.

Rooms need some upgrades. A lot of mold. Staff amazing people. Rooftop amazing.

The room was very large and the hotel was very quiet. The rooftop area was nicely done with a small pool and a bar and the possibility of ordering food. The staff were competent and pleasant.

So good

Good beds, clean bedding, great cleaning team! The staff is truly kind and respectful. The location is a little challenging if you are in a short time for your overall stay (is far from most of the tourist attractions)

Unfortunately an incident during check out is the reason why this review is not as good as I would have liked, a charge to my account for something I did not consume from the minibar, 4 bottles of water, not one but 4, “the housekeeping was the one who reported” this. It’s a shame that this lady lied and tried to scam the guests, the incident was corrected and everything was clarified, the girls at the front desk excellent in their job, very friendly and always willing to help, cleaning, breakfast, common areas everything very good, Oscar the manager a little bit reluctant to understand the situation but finally accepted the mistake, what a pity that a single person ruins the good job and effort of the entire staff, thank you for the stay and hosting us, overall it was good, it seems that this happened in the past to others guests bc reading reviews about hotel this popped up in more than one comment, and still happens, this is not good for business,

Very friendly staff .. great breakfast and clean room .. highly recommended

One of the only affordable hotels in the area. I have stayed for 1 week twice this year. Great sun on the roof, good for reading or conversation.

The electric adapters the hotel provides don't work, so you have to buy your own to charge your cellphone, laptop, etc. Since there aren't many stores around the hotel, it was impossible to buy an adapter. The hotel should be thinking on international guests and how to fulfill their needs.

I love the staff and the quietness

Great front desk service. Rooms were clean. Breakfast wasn’t the best though.

The service was excellent, and most of the staff spoke English or Spanish in addition to Portuguese. We arrived several hours before check-in, but the hotel offered luggage storage, allowing us to drop off our bags and explore the area. Its location is convenient, just 15-20 minutes from the main tourist attractions. Security is present 24/7 outside the hotel, which added to the sense of safety. The rooftop bar was a great spot to unwind, offering reasonably priced drinks and a relaxing atmosphere. Breakfast each morning had a wide variety of delicious options. The AC in the room worked well and kept the space comfortably cool. Some staff can arrange taxis at fixed rates, helping you avoid the common scams from regular taxi drivers, which was a huge plus. Make sure to bring wall plug adapters for your electronics, as the outlets are different than in the U.S.

A great hotel. It was in excellent condition - either fairly new or recently renovated.

Located close to Sambadrome. Streets in this area smell of urine and homeless.

Enjoyed the simple dining options nearby. Room service was used otherwise

My favorite part of my stay was the hotel staff. They truly had guest comfort and safety in mind.