Overall Ratings & Reviews Casa Pepe Hostel Boutique - Puebla

Staff was excellent as usual. The upgraded room was amazing. My room was huge with a tub and shower. The whole place was super clean.

Excellent hostel. Perfect location within walking distance of food and sights. Staff was great and made you feel welcomed. Dorm room was clean and comfortable . My only complaint was little hot water and weak wifi in the room.

Wow - this hostel was fantastic. I would definitely use the word hostel loosely, as the quality and standard of the entire place is more like hotel. The accommodation was gorgeous and in a great location. Staff were super helpful, giving food recommendations and also offered free walking tours of the city.

Excellent location, good dorm, friendly staff

The hotel is awesome, but it’s the staff that makes the difference. The staff member that checked me in is consistently outstanding.He remembers my name and is very polite and kind. The new bartender from Costa Rica was great, considering it was his first night. He made me laugh and has a really great personality. So all is good!

The review is the same as the review for the previous 2 day stay. This is the best place to stay in Puebla!

Another great stay at Casa Pepe. Received an upgrade to a King room with great window view. Staff was great and polite. My room had both a huge tub and shower. My room was cleaned early and great job. It was a perfect stay.

The staff were friendly. Breakfast was great and events were fun and educational. The hostel itself is stunning and in a greay location. Met some great people and had a great time.

Excellent as usual!

Casa Pepe is an amazing place to stay. Staff is great, room was upgraded and spotless. Internet worked well and TV which I did not watch much was fine. The location is perfect and right across the street from the Analco Station. That allows you to use public transport all over the city. I will be back very soon.

Excelente opcion de hospedaje en Puebla, la relacion calidad precio es increible, tienen una opcion muy buena, ademas que si llevas auto tienen convenio con un estacionamiento que esta a la vuelta. Todo el equipo super amable. Definitivamente mi opcion favorita para hospedarme en Puebla

Very clean and spacious. Friendly staff and great location.

The best thing about Casa Pepe is the staff. They are well trained, friendly and tranquil. My room was perfect, large, great hot shower, comfortable bed and super clean. The price was fair, it does go up and down so pay attention. I will be back and my friends already know about Casa Pepe.

I live and I’m a resident of Mexico. Casa Pepe is by far the best hotel that I have stayed at. I come to Puebla monthly, so I think I’m a good judge. My stay was perfect from check-in to check-out. Great location, welcoming staff, my room was the largest I have experienced. The shower was extra large with great water pressure and hot water. The whole Casa had a chilled vibe. Walking in you can feel the positive energy. I have traveled and lived in over 100 countries around the world, and Casa Pepe is by far one of the best. For me total comfort at Casa Pepe. In Puebla the best I have stayed at and I’m in Puebla monthly, so no stranger to this city. Oh yeah, great bed with many pillows.

Casa Pepe was a wonderful place to stay. The staff were helpful and friendly. We had a lovely upstairs room, and the location in the city was perfect for us to explore.

Maintenance is needed on the air condition units, they are not cooling properly. The third floor has very poor internet signal and you cannot work on the patios online due to the daily noise. Also the restaurant guy was rude and didn't like when I told him the breakfast were included in my stay. He had to go to the front desk to confirm, and since then he developed a passive aggressive attitude towards me, forgetting the juice, taking his time to bring the receipt. I am not planning to return due to this incidents.

Property is strategically located in the boulevard within walking distance to the downtown square. Very easy access without having to drive thru downtown traffic.

The rooms were nice and decent. Excellent service.

Great location, very clean & great bar.

Convenient