6.8
Pleasant
From 398 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

8.4

Service and Facilites

8.0

Traveler Reviews The Hillside Hotel

Number of reviews per page
20
40
Top reviews
Amanda
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Was exactly what I needed for a solo bday trip to the area. Minimal, friendly, clean. Didn’t mind that it’s obvious the place has been there a while. The parking lot has a huge pothole, which isn’t great. Just drive around it and be grateful for the great price and nature at your doorstep.
Amanda
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I did not like it at all. Checked out at 8am and did not stay the second night. Nothing was accessible and the property did not have wifi. The entire listing is a misrepresentation.
Mary Colleen
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The view was spectacular and I was fortunate enough to hear (not seeing) a fireworks event that echoed through the mountains!
Eugene
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room the electric did not work in the bathroom or one wall of the room. I told the owner and he came and looked and said I will fix it. He played around and the electric for the air went out, then the tv electric went out. He never fixed it
Ken
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Sadly, I think this facility should be avoided. It was very dirty and, frankly a bit scary.
Ravikanth
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms very old...Poor maintenance. Broken furniture & bathroom fittings. No internet.
Jamie
icon-Business
Business
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room smelt like mold, had bugs, bed uncomfortable, AC kind worked, very out dated
Jim
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Nice location within 10 minutes of Harper's Ferry. Gas station store in front and beverage store next door were an added convenience.
Christopher
icon-Leisure
Leisure
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Dead bugs. Blood on bathroom wall. Hair in bed. Vile.
Madison
4.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

shower did not work, neighbors where loud and kept us up all night, great staff.
Ilya
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Stuff was not friendly. No wifi
Alexander
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

First, our fault for not reading all the reviews. Only saving grace is the liquor store steps away so you can drink yourself to sleep. However, this place is an absolute dump. I don't think the rooms, besides changing our bedding, are ever done. The floors are sticky, walls are moldy in the bathrooms, and the outlets are a fire hazard. I don't know who was using the lamp shades and curtains as napkins, but it is gross. Have some self respect and at least clean. This is a convenient location, and it could be cute if a little effort was taken. I do not recommend this place to anyone. Sleep in your car before here.
Read More
Cassandra
4.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The pics were misleading. It looked like it would be a lot more updated. The room wasn't very clean. There were mouse droppings on the floor. Only a very thin blanket was provided. The room was freezing even with the heat cranked up to high. Honestly overpriced. My partner and I would have gone elsewhere, but no place else was available
Read More
Savannah
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Was given a room that was super dirty had blood everywhere hair and bodily fluids. Asked for a different room and it was worse there was bloody razors in the shower blood on the curtain open soaps hole in the floor. Definitely would not recommend. Trying to get a refund.
Mateen
icon-Business
Business
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Very nice and friendly staff, very accommodating but the bathroom was never cleaned after previous guest left. I found hairs on the blanket. Microwave was broken.
Verified traveler
6.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Check in simple. No hastle, quick & easy. Was able to pay cash. Room wasn’t cleanest at all, outdated but did have clean towels.
Chip
icon-Leisure
Leisure
2.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

This used to be a cozy Adventure Base, with a diner and a liquor store nearby. Checking in, had to call a cell phone, a guy off-property came. I tried to cancel my pre-paid Rez but he claimed Expedia demanded he charge me. Id been on the Appalachian Trail for 4 days so I thought I could handle it.. Got to room, I've seen worse, but started shower and couldn't get hot water, neither could see aff. I'm the only guest, and that includes the staff, I'm sure they weren't thinking of firing the expensive boilers for me. It was clear they had no hot water capabilities. Staff kept offering to switch rooms but even in other rooms, they'd have to actually get hot water going to the property. This motel exists as an Expedia scam. If you make Rez, it gets charged and they claim they are powerless to cancel. Ended up taking a taxi to another hotel.
Read More
Verified traveler
2.0
/10
Reviewed 52 week(s) ago

Hotels.com verified review

The shape of the room looks so weird. The bathroom toilet is very small. It looks like it made for young kids. It’s not look very comfortable. I switch to another room and found out it was not clean. No housekeeping clean that room except the bed was made. I was so unsure if they changed it or not.
Steven
icon-Leisure
Leisure
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Pictures on their website or yours via your link to whatever are either very old or somewhere else. They show a nice breakfast hall and really nice rooms. Nothing in the photos exist. I stayed somewhere else and just forfeited the money.
Christopher
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The room was dirty. Piss and private hair all over toilet. Used soap in shower. Blood stain on wall in bathroom. Refrigerator didn't work ac hardly worked . There was weed shaking in every drawer of the dresser. Spider webs .just gross. Sketchy place. Don't go here.
Number of reviews per page
20
40