Great staff - very professional, formally dressed, and kind to their Canadian tourists. Makes me want to pick up my entire life and move to Davos lol.
tareq
Leisure Family
2.0
/10
Reviewed 41 week(s) ago
Expedia Group verified review
This hotel is the worst hotel I ever seen
About cleaning the rooms they
Didn’t change the towels and didn’t change the garbage even the sheets
And everyday they don’t clean the cups and glasses
The floor is dirty
Never come back
When I pay for five stars hotel it should be worth it
Alvaro Jesus
with Partner
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Wonderful hotel with an incredible restaurant: Atelier VERT, you need to check it out!
Tomasz
Leisure with Pet
8.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Bautiful architecture, large rooms and teraces with great vews. Furniture getting tired, rooms and corridors not cleaned regularly, the same dirt was there on the floors for the whole week of our stay. Breakfast not up to standard, but evening meals in La Muna and Sapori were fine. Outdoor pool was great. Staff very helpful, Lena from kids club took fantastic care of our doggy taking him for long walks everyday.
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ammar
Leisure with Children
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Need to have more dinning options
abdulmohsen
2.0
/10
Reviewed 94 week(s) ago
Expedia Group verified review
The hotel tried to charge me twice for my stay. They also haven’t released my deposit 2 weeks after my stay. Highly dont recommend.
matthias
Leisure
8.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
some (smaller) aspects didn't match full 5-star-experience/expectation, eg breakfast
Olafur
10.0
/10
Reviewed 97 week(s) ago
Expedia Group verified review
Great property and friendly helpful staff.
Preety
10.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
Thank you for a memorable time!
Salah
Leisure Family
10.0
/10
Reviewed 142 week(s) ago
Expedia Group verified review
We stayed at the AlpenGold Hotel for a weekend and our stay was amazing . The view was spectacular. The room , roomserivce, and the breakfast buffet was perfect . The staff are very professional. We left there very happy :)
stephane
with Partner
10.0
/10
Reviewed 142 week(s) ago
Hotels.com verified review
it was perfect
Farid
Business and Leisure
10.0
/10
Reviewed 145 week(s) ago
Expedia Group verified review
Beautiful property! Just love it !
Robert
Leisure with Partner
10.0
/10
Reviewed 146 week(s) ago
Expedia Group verified review
What a beautiful location! So romantic!
Dale
Leisure with Partner
10.0
/10
Reviewed 151 week(s) ago
Expedia Group verified review
Great place to stay. Nice modern and clean hotel with views to die for
Xiaoyi
10.0
/10
Reviewed 196 week(s) ago
Expedia Group verified review
nice hotel and staff
Eric
Friends and Family with Friends
4.0
/10
Reviewed 223 week(s) ago
Hotels.com verified review
The service was not great. Understaffed and often did not understand or answer your request. Slow service at everything from restaurants to the spa room service etc. WARNING! The saune is for adults only. Do not got there with your kids. People go there naked but there was no warning for this and no one from the staff told us this local culture deed.
Food was rubbish but Switzerland as a whole does not have great food to be honest.
The hotel is nice the manager was very kind to upgrade us. The facilities were great location is good and you have shuttle service for free. Its a really nice hotel.
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Kunda
Business Family
8.0
/10
Reviewed 227 week(s) ago
Hotels.com verified review
Satisfying and worth its price tag. No Xmas tree for the room possible though.
Solid spa services.
Betim
Friends and Family with Friends
10.0
/10
Reviewed 326 week(s) ago
Hotels.com verified review
Great facility, friendly and welcoming staff, great service, great location!
Verified traveler
with Partner
10.0
/10
Reviewed 334 week(s) ago
Hotels.com verified review
Beautiful hotel in excellent location. Fantastic rooms, great views from balcony, nice Alpine designs throughout. Staffing in the Club Lounge was at modest levels, leaving tables dirty and food offerings lacking during peak hours. Everything else: perfect.
JalIl
Leisure with Partner
8.0
/10
Reviewed 334 week(s) ago
Expedia Group verified review
Location and courteous staff and views
Club level was exceptional