Overall Ratings & Reviews Arch hotel

There ants in our room. When we told reception they said that “it’s okay” and they had put gel in the walls to attract them and that they didn’t want to disturb us. The ants were all over the bed.

Charming from the outside, it’s reasonably clean on the inside. One thing stops me from ever staying again is the noise from the room above. The furniture is unstylish and dated, so though plenty of character on the external, the internal is astonishingly mismatched and old. The bed was ok, the kitchen ok, too. The nicest bit was the tiled, heated bathroom floor, which was a surprise considering the floor in the rest of the room comprised of chipped, stick-on laminate flooring. But it’s the noise from above that is a deal-breaker. They need to carpet or install sound-proofing.

Sorry but this place is Filthy. Sticky floors and dirty everywhere. Flooring was likely the worst of any hotel I’ve ever stayed. Had a kitchenette and everything was dirty. Everything in the room was worn out. Bare wires hanging down in bathroom, furniture that was also worn out. To add and not inconsequential, the staff were on the phone shouting at 6am meaning everyone was woken up.

Nice stay nice place I would recommend it

Clean room and friendly staff

Great Hotel, plenty of parking for £20 a night 5min walk to archway tube stop with northern line direct to Leicester Square. Clean, great facilities microwave, fridge, water dispenser

Bed very uncomfortable big dip in mattress. Drug sign on the front door abit disturbing

Did not feel welcomed during the stay at all. Staffs were very indifferent and not approachable. Will not come back for sure.

It was great

Fantastic hotel for our family. We only stayed 2 nights and our towels were refreshed on day 2. Exactly what we needed, at a great price. Thank you.

The AC was broken, the room was boiling. Further to this, the room was covered with Ants!

They do not do breakfast which is the only issue but there are several options within 200 yards so no problem. very clean, modern, spacious rooms, helpful staff and easy parking (£20)

Unfortunately, there was a strong unpleasant smell that came from the fridge and it was in the room overall

Beautiful

Good , thank you!

I was amazed at how close it was to ALL forms of public transportation

Room was lovely with all facilities although the wifu was rubbish. Staff were very friendly and it was a great location as the tube is a 5min walk away. Woukd stay again

Reception staff very on welcome and departure however - the property reception area was not 4* and did not smell very clean, scruffy - Arriving at hotel - people hanging around drunk outside the door on arrival and they were tenants - After returning later from dinner around 9ish - tenants had open room doors shouting across the corridor to each on ground floor just as one turns the corner from reception to access other rooms, very intimidating! Can’t believe reception did not tell them to stop as you could clearly hear the shouting - The room was average with dirty stained in need of repair net blinds and one which wouldn’t open properly - The room Had an access door which lead to 2 private doors One marked Staff and the other door to the room. There was a wire coming out from under the room marked STAFF which went under the access door and was plugged into a socket in the corridor - very odd and a hazard. - Just as one was about to fall asleep Staff obviously entered the room next door and started cooking and talking - The staff door closing and opening during night, very unsettling Overall not a good business stay for a Monday night and not a place I would bring my family.

Have stayed at this hotel 3 times before but not in the last 18 months & it was a good location with parking & always well looked after. Well on this trip I can only say my room was disgusting (see photos)! The mattress was dirty & stained, the walls filthy & smeared with dirt & handprints, around the floor boards filthy, damaged furniture, window blind broke off & just hooked over the fittings so it fell off as you tried to open it, toilet sheet damaged & hanging off!!! Lots more too, made a video which really shows how bad things are but can’t post on here. Spoke to manager verse email & 50% refund offered which never happened, now serval emails later no reply!! DONT STAY HERE ITS FILTHY!!! In today’s COVID hazard times I don’t believe the hygiene is good!!

The guy on reception was lovely. The property was a good price. Just for one night and really booked as we needed parking. The property is badly in need of an upgrade. The bed had springs poking through.