Dear Valued Guest, Respectfully yours, Regent Hoi An Resort. Thank you so much for choosing Regent Hoi An Resort as your vacation destination. We are delighted and proud to hear that you enjoyed your stay, just as you would have on your first visit. We extend our deepest gratitude for your kind words regarding all our staff, including the reception, security, housekeeping, and kitchen teams. We strive to provide friendly, attentive, and dedicated service to every guest. We are proud that our efforts have contributed to creating wonderful memories for you. Thank you again for choosing Regent Hoi An Resort. We will continue to strive to provide you with the best possible vacation experience with our unwavering service and sincerity. Thank you again for your choice of Regent Hoi An Resort. We look forward to welcoming you back again. Thank you. Chui Lin Head of Front Office

Dear Valued Guest, This message is from Hoi An Regency Resort. Thank you very much for choosing Hoi An Regency Resort and for your valuable feedback. We are delighted that your stay was memorable. We are very pleased that you enjoyed the friendly service from our reception and housekeeping staff, as well as the excellent service in our restaurants and breakfast area, even in the heat of late summer. We hope you were able to relax in our cool rooms, surrounded by lush greenery and beautiful views. Thank you also for your feedback regarding the limited motorcycle parking space. We will take this valuable suggestion into consideration to improve our services in the future. Thank you again for choosing Hoi An Regency Resort. We hope to welcome you back again. We will do our best to provide you with an even more pleasant stay in the future. Thank you. Guiling Front Desk Manager

Dear Valued Guest, We extend our warmest greetings from Regent Hoi An Resort. Thank you very much for your valuable feedback. We are delighted that you were satisfied with our hotel and services. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. We will do our best to ensure you have an even more memorable stay at Regent Hoi An Resort. Thank you. Ms. Thuy Lin (Head of Front Office) (Ms.)

Dear Valued Guest, We extend our warmest greetings from Regent Hoi An Resort. Thank you very much for your valuable feedback. We are delighted that you were satisfied with our hotel and services. Your compliments are a great encouragement to all our staff. We hope to welcome you back again. We will do our best to ensure you have an even more memorable stay at Regent Hoi An Resort. Thank you. Ms. Thuy Lin (Head of Front Office) (Ms.)