All the stuff is kind and helpful. Professional people. Thanks for an excellent service

Servicio.

Excellent customer service. The staff was ready to help with whatever we needed. Truly accommodating and just overall ready to offer the best experience. Huge shoutout to the kitchen staff and all the servers working during breakfast time. Breakfast time was the highlight of our stay! So many options, fresh fruit, juice, traditional Colombian dishes, and coffee! The sense of safety at this place is amazing. Only guests staying at the hotel have access to the room areas and amenities. The pool was wonderful and I can’t recall his name but huge shoutout to the pool attendant. You could see him helping with towels, drink orders, cleaning the areas near the pools all this with a big smile, thank you again! There’s a small pool for kids and a bigger one for all ages. Our room was cleaned everyday and on the day when we needed to rest they let us know with a flyer under our door that we could call in the afternoon if we needed our room taken care of. We appreciate it! If you need top notch service this is the place to stay. Also there’s a huge mall and grocery store just a few feet away. You can dine and shop right there!

Breakfast was great

The hotel looked amazing, and the staff made us feel like total royalty.

Hôtel tres confortable, moderne.belle piscine iguanes en plus! Déjeuner simple mais correct, il manque seulement du pain tranché, collé sur le centre commercial ou on mange tres bien et ou on trouve de tout! Le sul point négatif pour un hotel de cette catégorie est qu'il nous donne seulement une toute petite bouteille d'eau pour 2 pendant tout le sejour, u e grande Hôtel donne habituellement 2 bouteille par jour!

The mini fridge wasn’t working. The VIP promotion (two drinks) were not offered to us.

I liked my stay but there was a storm and they AC stopped working bc the energy was shut down

Great location, super convenient, clean room

Great

Restaurant staff old be more attentive.

Amazing!

Muy buena atencion.

The hotel was top notch. It is located next to Plaza San Pedro which is a vibrant mall and with many food options and a Exito supermarket. The hotel itself is well upkept and the gym is nice (I wasn’t expect int it to be so): two treadmills, a couple bikes, a weight machine and free weights. The breakfast buffet was good and starts at 5.30am which is super early.

Clean room and friendly staff

There’s nothing to not like about this place! Food is great, staff is courteous and the rooms are very clean. Best hotel in Neiva

Staff is friendly, professional and helpful.

it was an amazing hotel to stay there with the family and know the city. Besides, its location is amazing because it is inside to a mall.

Amazing

Muy buen servicio