The hotel is about four blocks from the central plaza. It is very clean. The staff is accomodating. The breakfast was standard for a hotel of this type. Room was clean with heavy blankets if needed. Hot water in shower. There are two casona plazas in arequipa. We stayed in the one on alvarez thomas. Be careful when making reservation. Because we booked two rooms and didn't realize tgat the second room had been booked at the other hotel. However, the staff made the change with no inconvenience to us. Also i needed to call a hotel in Cusco and front desk made it for me on their phone. Internet coukd be faster.