Overall Ratings & Reviews Residential Resort Community

This is the 3rd time I'm here, and the first time I chose a villa beachfront pool, this is also the first time I have booked a room on the app, but it has been a disappointment. On the app, the image of the villa was given incorrectly & too far from the actual one we received (with the attached image) - the pool: apart from the image on the app is not the same as the actual villa is much smaller, the pool then the length should be 4-5m, the width is about 2m, the picture can also see the pool must be only as big as 2 sunshades combined, a pool for 6 people and 2 babies to swim ??? - salon + kitchen: small, not large, only half the size of other villas - service: the room cleaners are very clean and friendly but the receptionist department does not feel it. According to the check-out condition is 11am, but from 10:27 pm some of you called yourself to 5 missed calls. I turned off the bell so I didn't hear it because I was cleaning. By 10:52 I finished cleaning the phone and called you guys to check the room to see, asking why you called so early because it was not time to check out, but her voice was unhappy but very "nice": she kept going. Clean up, we won't check you up ?! I think I can sleep until 11 o'clock, is it okay to check out on time? !! When I came to my room, I was surprised because the villa is small compared to the villas I have been here twice before. But I thought it was my fault because the beachfront pool is different from other villas, so I did not notice though it was really uncomfortable because the pool was too small, just enough for people to "soak" but could not called swimming. I just accidentally discovered that I was not mistaken, but the app gave the wrong picture, when the review only remembered and discovered it was clear because I was here, so I knew and looked at such image to hire . The app gives a visual, selling a villa to a guest, even different from reality. In addition, the plus point here: the beach, clean rooms and quiet, most liked in this villa because just a few steps to the beach, everyone's family likes to rest and play here. Ah, please also note that I have requested early check-in support, instead of 15h because of the small children, and I was checked in at 14:00 more, nearly 1pm in advance. Unfortunately, if you receptionist day c / o more professional then perhaps your family vacation was much more complete.

The advantage is that the house is full of items from dishwasher, outdoor BBQ grill to wine distiller, high-class comfort. the bedroom is oke, the breakfast is not good. Late check-in but when you enter, someone is cleaning the pool. quiet space. on rainy days 2-3 times, there are only 3 candles and flashlights, there must be a method of dealing with two customers. Check out then 11:00 when checking in, not having enough time to rest, you must leave before 12:00. generally will not return