Great place on the Bulgarian seaside. We visit every time, when we decide to have a holiday in Bulgaria. From the beginning. Experience on the reception was excellent as always, very welcoming and professional. Makes you feel that extra special. The rooms were lovely. They ofer us an apartment, as a family of three, really very kind of them. And a double room for our friends. Both of them excellent,and with a nice sea views. Good spacious rooms, cleaned regularly through our stay. The restaurant and the food at Helena sands, are just fantastic. Very high level, with a good choice of salads, fish and meat. Have their own beach. You have to go a bit early, as it gets filed very quickly. But once there, lovely clean sand and shallow water. Perfect family holiday . Thank you very much for our stay, and expect us next summer again 😀

The location is perfect, the grounds are beautifully landscaped. The food is great and the staff is friendly. The cleaning crew could be more attentive to details, for example wash the cups that have been used and make sure there is a vanity kit in the bathroom. Overall, a great experience!

Excellent food and friendly staff.

Great hotel. Well maintained. 2 min from the beach. Clean. Stuff was very helpful. Great food.

Excellent Resort in a great location, on the beach. Own area on beach which was kept very clean and had free sunloungers and umbrellas available for Hotel Guests. In the hotel the cleanliness was at its best and food was very fresh, lots choice, service was great. Staff friendly and helpful. Pool area was lovely, lots sunloungers and fresh towels with outside showers that were both hot and cold. Seperate changing and shower room near pool for use on departure day after checkout.

Staff was excellent we received a free upgrade to the president suite. It was absolutely wonderful.

Great place! All of us loved it!

The hotel is very run down. Staff was nice but this hotel is a 2 star on every level. Pool was not heated so nobody would swim. The halls have no ac so boiling. Sunny beach is a fun place but it is a dump. The food is gross except for the fish restaurant that is not part of the deal. That place is great. Buffett is sub par. Anyone who says the food is good is nuts.

The Hotel was spotless and it felt v safe.food good The Hotel it self we couldnt fault Staff a fifferent problem.Frieldly staff in breakfast hoom and dinner,but bar staff bad mannered(mostly the men) pool bar ok but inside bar one gentleman Has no people skills

Great food, veggie options and the pool is beautiful. The beach is gorgeous, a fabulous setting and enjoyable stay!

Very friendly staff that can speak to you and all ways plenty of food to choose from at meal times

Staff were very helpful, the quality of the meals was excellent and at night the hotel was very peaceful.

Great location with a lot of amenities and friendly service from the staff. A must stay. Very safe and outstanding food.

It was a beautiful stay, great stuff. Very safe.we love the food. The fish restoratnt is one of the best I tried. Big pool .very close to the beach.the best hotel in Burgas

The experience was absolutely awesome. The hotel gives you a feeling of being royal and the ambience is regal. The reception is excellent and check in very quick. The amenities are good and the room was spacious and with an envious view of the sea and the hotel pool. The view was even more lovely at night. The food on offer was mouth watering and the spread was more than one can ever imagine. A truly great stay.

nice resort hotel close to the beach, excellent food

we had a wonderful holidays 2 weeks at this hotel

Amazing stay. Hotel just over a walkway to the beach. The quiet end of the strip and totally recommended. Foiod was sumptuous. The rooms are huge as is the monster bed which is very comfortable.

I would stay there again only I wold not use the fish restaurant as the staff very very unpleasant only looking for people who will give them a large tip

A lovely hotel with a wonderful view. A lovely private beach just over the road.