Thank you for choosing the hotel. and also very sorry for my bad experience with the hotel
+ There is nothing wrong with our image. If you book a small room without a window, but then you get a living room with a balcony, we certainly can't accommodate you. And when booking, we also write very clearly and the pictures are very specific. I took a photo and intended to post it here for you and customers to refer to, but traveloka doesn't have the feature to reply with pictures yet so I can't send it back.
I hope you have a hotel experience in the future, please read the information carefully before booking. Thank you