8.7
Very Good

From 113 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.8

Meal

8.8

Location

9.0

Service and Facilites

8.7

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Traveler Reviews Muong Thanh Sapa Hotel

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20
40
Customer reviews
Vu Hoang N.
icon-Staycation
Staycation
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8.5

/10

Reviewed 13 week(s) ago

Staff are happy and enthusiastic, everything is fine.
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Accommodation's Reply
01 Feb 2025
Hello Mr./Ms. Vu Hoang N, Sending you greetings and best wishes from Muong Thanh Sa Pa! We sincerely thank you for taking the time to share with us your experience at the hotel. We are delighted that you and your family had a wonderful stay here. We look forward to welcoming you and your family back soon. Best regards, Nguyen Khac Hanh (Mr.) Hotel Director
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Dwiputranto N.
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6.1

/10

Reviewed 54 week(s) ago

Bath room floor is slip, breakfast is good, but you will be charged for early check in without additional services.

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Accommodation's Reply
04 May 2024
Dear Dwiputranto Nugroho, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed the breakfast. Your compliments will be passed on to our culinary team. We apologize for any inconvenience caused by the bathroom floor. The safety of our guests is a top priority, and we will address this concern immediately to prevent any future occurrences. Regarding the early check-in fee, we strive to provide clear communication about additional charges. We regret any misunderstanding and will review our policies to ensure our guests feel fully informed about any extra services. We appreciate your comments as they help us to improve our services. We hope to have the opportunity to welcome you again and provide a more seamless experience. Warm regards, Ngo Van Linh (Mr) General Manager
Nguyen T. K. K.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 59 week(s) ago

Tôi đã có một trãi nghiệm đẹp và đáng nhớ ở Mường Thanh

1 people find it helpful

Nguyen T. H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 70 week(s) ago

The hotel is clean and comfortable. Friendly, enthusiastic staff and very detailed instructions. Hitting girls 10/10.
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2 people find it helpful

Accommodation's Reply
30 Dec 2023
Welcome Guest! Thank you for booking a room at Muong Thanh Sapa Hotel and taking the time to write a review about your experience after staying at our hotel. We are pleased to know that you had a pleasant and comfortable stay with the services provided by Muong Thanh Sapa Hotel. We are also very grateful for your positive comments, which have given our staff the energy to continue to serve even better for past, present and future guests. at Muong Thanh Sapa hotel. We hope to welcome you in the near future. Best regards, Ngo Van Linh (Mr.) Managing director
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Linh G.
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6.3

/10

Reviewed 74 week(s) ago

Not very satisfied! Yesterday while I was sleeping, the hotel arbitrarily opened the room door and told me to add more noodles. This morning, while I was sleeping, I called down to drive the car somewhere else, and later called again to ask what time it was to clean the room. Really tired!
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1 people find it helpful

Accommodation's Reply
08 Dec 2023
Hello Ms. Linh Giang! Thank you for booking a room at Muong Thanh Sapa Hotel and taking the time to write a review about your experience after staying at our hotel. We are very sorry for the problems you encountered that caused your vacation to not be as expected. We will seriously check and fix these issues so that they will not happen again in the future. We also greatly appreciate your comments to help us improve our services, to bring the best experiences to our customers. We wish Ms. Linh Giang lots of health, luck and success, and hope to welcome Ms. Linh Giang in the near future. Best regards, Ngo Van Linh (Mr.) Managing director
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VO THI K. T.
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9.1

/10

Reviewed 85 week(s) ago

The staff is cheerful, enthusiastic, friendly, the hotel is clean
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2 people find it helpful

Accommodation's Reply
05 Oct 2023
Dear Guest, Muong Thanh Sa Pa would like to send our thanks and best wishes to you! Thank you for taking the time to evaluate Muong Thanh Sa Pa's services. We look forward to welcoming you on your next visit to Sa Pa Best regards Manager Ngo Van Linh
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VU DANH
icon-origin-TRAVELOKA

8.5

/10

Reviewed 96 week(s) ago

Phòng giống hình, bữa sáng rất ngon

1 people find it helpful

Accommodation's Reply
05 Jul 2023
Welcome Guest! Thank you for booking a room at Muong Thanh Sapa Hotel and for taking the time to write a review about your experience after staying at our hotel. Wishing you a lot of health, luck and success, hope to welcome you in the not too distant future. Best regards, Hotel manager Dang Xuan Trung (Mr.)
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Dinh
icon-origin-TRAVELOKA

9.1

/10

Reviewed 128 week(s) ago

Phòng sạch sẽ, nhân viên nhiệt tình, chu đáo.

4 people find it helpful

Accommodation's Reply
05 Dec 2022
Dear Guest Thank you for booking at Muong Thanh Sapa Hotel and for taking the time to write a review about your experience after staying at our hotel. Wishing you a lot of health, luck and success, hope to welcome you in the not too distant future. Best regards, Dang Xuan Trung (Mr.)
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THU M.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 129 week(s) ago

Tuy mặt tiền của khách sạn không hỉu sao bé thế, nhưng mọi thứ bên trong rất rộng rãi và ok.

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Accommodation's Reply
05 Dec 2022
Dear Guest Thank you for booking at Muong Thanh Sapa Hotel and for taking the time to write a review about your experience after staying at our hotel. Wishing you a lot of health, luck and success, hope to welcome you in the not too distant future. Best regards, Dang Xuan Trung (Mr.)
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VU THI T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 129 week(s) ago

Khách sạn bình thường không có gì đặc sắc, ăn sáng cũng bình thường nếu không phải nói là sơ sài, lưu ý mọi người trả phòng đúng giờ không bị phạt thêm 30% giá phòng. Vòi xịt vệ sinh gây khó chịu khi không tắt được bình thường, dùng mà hết hồn. Được cái nhân viên có giúp đỡ cho mượn đồ khi cần, thái độ nhẹ nhàng vui vẻ. Một lần là đủ.
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2 people find it helpful

Accommodation's Reply
05 Dec 2022
Dear Guest Thank you for booking at Muong Thanh Sapa Hotel and for taking the time to write a review about your experience after staying at our hotel. Wishing you a lot of health, luck and success, hope to welcome you in the not too distant future. Best regards, Dang Xuan Trung (Mr.)
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Mỹ Linh
icon-origin-TRAVELOKA

6.7

/10

Reviewed 147 week(s) ago

I arrived in Sapa early to meet another receptionist who quoted another early check-in price, later one of the receptionists quoted another early check-in price, the bathroom smelled quite bad from the sewer pipe, it felt uncomfortable.
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6 people find it helpful

Le Thi M. H.
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8.5

/10

Reviewed 149 week(s) ago

Clean and spacious hotel. Friendly staff, good breakfast.
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1 people find it helpful

Ngo T. H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 150 week(s) ago

Will come back here. The manager is very funny
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1 people find it helpful

Ngo T. H.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 152 week(s) ago

Muong Thanh Sapa right on the lake, quiet, fresh air, no noise! Extremely friendly and fun staff, enthusiastic manager! The food is not so much like some other provinces, but it's still very good! When you need support they are very enthusiastic! Score 10 points (especially the mango peeler for me) I bought a mango without a knife, the hotel does not lend a knife according to regulations. She is very happy to help me too!
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2 people find it helpful

Pham T. B. P.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 163 week(s) ago

Nvien hotel is super enthusiastic. I put the wrong date, still very dedicated to help change the date
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Accommodation's Reply
28 Mar 2022
Best regards, Phuong, Thank you for booking a room at Muong Thanh Sapa Hotel and for taking the time to write a review about your experience after staying at our hotel. We are very pleased to know that you had a pleasant and comfortable stay with the services that Muong Thanh Sapa Hotel provides. We also thank you for your positive comments, which have given our staff the energy to continue to better serve our past, present and future guests. at Muong Thanh Sapa Hotel. We hope to welcome you back in the not too distant future. Best regards, Dang Xuan Trung (Mr.) Managing director
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Anh
icon-origin-TRAVELOKA

9.7

/10

Reviewed 165 week(s) ago

Clean and cozy hotel. Delicious food. Enthusiastic staff. Will come back if come to Sapa
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4 people find it helpful

Accommodation's Reply
28 Mar 2022
Best regards Thuy, Thank you for booking a room at Muong Thanh Sapa Hotel and for taking the time to write a review about your experience after staying at our hotel. We are very pleased to know that you had a pleasant and comfortable stay with the services that Muong Thanh Sapa Hotel provides. We also thank you for your positive comments, which have given our staff the energy to continue to better serve our past, present and future guests. at Muong Thanh Sapa Hotel. We hope to welcome you back in the not too distant future. Best regards, Dang Xuan Trung (Mr.) Managing director
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Nguyen M. D.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 175 week(s) ago

The hotel is clean, the breakfast is delicious, the front desk staff is very enthusiastic and happy.
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Accommodation's Reply
21 Dec 2021
Best regards, Nguyen Thank you for booking a room at Muong Thanh Sapa Hotel and for taking the time to write a review about your experience after staying at our hotel. We are very pleased to know that you had a pleasant and comfortable stay with the services that Muong Thanh Sapa Hotel provides. We also thank you for your positive comments, which have given our staff the energy to continue to better serve our past, present and future guests. at Muong Thanh Sapa Hotel. We hope to welcome you back in the not too distant future. Best regards, Dang Xuan Trung (Mr.) Managing director
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NGUYEN Q. D.
icon-origin-TRAVELOKA

6.0

/10

Reviewed 212 week(s) ago

Khách sạn nhìn sang nhưng sảnh chờ luôn nhiều khách dự tiệc cưới, khá ồn ào! Trên app thấy ngoại + nội thất khá tốt nhưng vào ở thì không phải như vậy (TV nhỏ xíu, không bật để xem được, chủ yếu để trang trí, buồng tắm nước đọng nhiều, tắm xong như ở hồ bơi, nước không rút, phí giặt đồ rất đắt, cái này là 285k / 2 bộ quần áo bthuong) Buffet sáng mình không ăn nên không rõ, lễ tân nhiệt tình, nói chung với số tiền 900-1.000.000 thì không nên ở Khách sạn này ! Thân .
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Nguyen H. T.
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Family
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9.3

/10

Reviewed 272 week(s) ago

The room was extremely clean but the breakfast was not rich and not delicious
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2 people find it helpful

Accommodation's Reply
01 Mar 2020
Hello Nguyen Huyen Trang, Thank you for booking a room at Muong Thanh Sapa Hotel and taking the time to write a review about your experience after staying at our hotel. We are happy to know that you had a pleasant and comfortable stay with the services offered by Muong Thanh Sapa Hotel. We also thank you for your positive comments, which gave our staff the energy to continue to serve better for the travelers who have been and will stay. at the Muong Thanh Sapa hotel. We hope to welcome you in the near future. Best regards, Dang Xuan Trung (Mr.) General Manager
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LE THI T. T.
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10.0

/10

Reviewed 277 week(s) ago

Very satisfied service here 💕
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4 people find it helpful

Accommodation's Reply
29 Jan 2020
Best regards Thu Thao, Thank you for booking a room at Muong Thanh Sapa Hotel and taking the time to write a review about your experience after staying at our hotel. We are happy to know that you had a pleasant and comfortable stay with the services offered by Muong Thanh Sapa Hotel. We are also very thankful for your positive comments, which gave our staff the energy to continue to better serve the guests who have been and will be staying. at the Muong Thanh Sapa hotel. We hope to welcome you in the near future. Best regards, Dang Xuan Trung (Mr.) Managing director
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Number of reviews per page
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