Overall Ratings & Reviews Hotel Sunpalace Kyuyoukan

The hotel was all right, I just didn’t like the fact we had to have an actual key for the room and the bed was kinda stiff to sleep on

Great stay!

Great short stay, next to the Monorail and the bustling nightlife of Naha. The building is an old quaint building with some old-fashioned Okinawan charm. If you want modern or brand new, do not come here. They do a good job at keeping clean and tidy relatively old premises.

Excellent. Whenever we are in Naha we stay at the Sunpalace Kyuyokan

Love the convenience to Monorail Stn and Kokusai-dori street and Local tour pick up points.

Wonderful hospitality and service!

A bit old facility (still using a key to a room) but clean. Located in the central Naha with many restaurants, Izakaya, convenience stores, souvenir shops in walking distance. A monorail station (Kencho mae station) is two-minutes away from the hotel. Receptionists and staffers were very helpful with smile, and remember who you are when you come back to the hotel from outside, and get your room key ready even before you get to the reception. Their Okinawan food breakfast is superb. An Okinawan izakaya(restaurant/bar) is right next to the hotel where mainly Okinawan food is served. Three star rating may make you hesitate to book but the cost effectiveness is great for the price．I paid about 9,980 for three nights, which is around $99. I will definitely come back.

The ideal location of the building, services rendered, staff's, clearliness of the bedroom, great facial expressions from the staffs, beautiful building, warm reception and many many more

A very small room typical of Japan, however, in great need of paint and general sprucing up. The most disturbing issue was the smell in the bathroom - very stinky to say the least. Wifi was spotty in the room and when I asked if the reception was better in the lobby, it became a production to find that password. On the plus side, location was very close to monorail and main thoroughfare.

I've stayed three times at this hotel and am likely to return when I visit Naha again. Each time my single room was a good size, quite quiet and comfortable. The hotel is half a block from a Yuirail station -- quick and easy access to the airport -- and only a couple of blocks from Kokusai Dori -- the main shopping and restaurant district. Breakfast is rich with an opportunity to taste local Okinawan dishes. Delicious! My sincere thanks to the friendly and helpful hotel staff!

Despite I reserved a non-smoking room, the room they provided is filled with stinky aged cigarette smoke. Even I opened the window, power-operated the exhaust fan and air cleaner, and spray the fragrant spray on all textiles, the bed, pillow, covers are still stinky and hard to fall asleep. The facilities are very old and the bathtub is loose and movable, which should be firmly fixed on the ground, and I have no dare to take a bath here. I don't expect to receive a deluxe room at this price rate, but at least desent and comfortable for relaxing during my flight transit. I have traveled to Japan over 30 times and definitely this hotel is the most unbelievable one I had experienced.

Really nothing more to say. Nothing more. The room smelled, walls stained, floor gross. I would recommend to anyone. Seems to do a lot of tour business. Breakfast bad.

FInd crocoches at room, large one..., also dirty... And noisy for neighbor....

Not very billiant but not too bad. The great thing is close to station and shopping area and suitable for elderly n kids.

It is a small hotel. It is clean and tidy. Breakfast is delicious even though there are not a lot of choices. Standard Room is very small. We booked 2 standard rooms for 4 of us. One room got air conditioning problem so we got upgrade to a much bigger room with much good toilet supplies. So we decided to return the other room to the hotel and 4 of us staying there altogether in this large room. By doing so, the hotel can have more rooms for business. The staff are polite but don't expect their English is good. Anyway, we could communicate if you speak slowly and using simple English. They have parking but charged JPY1000 per night that is alright. The location is very good as it is very close to shopping street. There are a lot of restaurants and shops around. Don't forget to go the seafood market at the mid way on the shopping street 國際通 to buy seafood from Ground floor and bring up to the restaurants on 1st floor to cook for dishes as you want with small handling cost. It will be much cheaper. If you like raw fish, this is a very good place to buy fresh seafood in a very cheap price. You can bring up to eat in the restaurant. They will charge you a very minimal cost per person for that. Our stay is pleasant.

staff very kind, room regular but good enough. Great breakfast

Very close to Kencho Mae monorail Station.

Travelers Dream: This hotel had the best English support that I encountered in Japan including Hokkaido, Honshu and Okinawa. The breakfast is awesome and exceptional value with many choices from both western and Japanese. Place is tired from now upgrades but is clean corner to corner. Having said that I did find a cockroach on my last morning packing. There were no signs of cockroaches at all during the week, or any other mention of cockroaches in other reviews...must have been a rouge one that found it's way in? I would return.

Room was spaceous for Japanese style. Bed was a bit hard for westerns but we had a good sleep as the hotel was quiet. Fresh pineapple in the breakfast was the best! Cornflakes and toast was served in addition to Japanese style food in the breakfast.

施設、スタッフ、サービス全て良かったです。