Clean room Easy access to all amenities. Staff very helpful polite and understanding. A great place to stay.Breakfast and evening meal available if you need.

Friendly staff, parking convenient but expensive. Breakfast buffet well stocked and good choices. old building, lots of stairs and the floors creaked.

Quiet hotel, helpful staff, particularly the young staff, eager to make your stay a nice stay, I did notice an older staff member answering a young staff member with a direct answer and not with the courtesy I’m sure she would have wanted from him in the breakfast area, but the young man just walked to the greeting area and carried on, well done to him but shame on her, it stayed with me for a while, this was this morning Sunday 17th May.

Close the Town centre, parking spot on. Staff very welcoming, breakfast very good. Floor boards creaky hotel a littled dated but made up for it with charm cleanliness, & good staff

A large historic and characterful hotel. The creaky floor boards strongly hint at its age. They offer nostalgia and comfort during the day but in the early hours even the nimblest of feet cant creep silently past your door. Staff are in the main friendly. Perhaps the receptionists could up their game and match the happy personality of the rest of this well trained team.

none chosen

Staff are friendly, location is just 8 minutes from the train station.

Beautiful hotel full of character and charm in a great location. The staff were very friendly and welcoming throughout our stay, and the breakfast was very good with plenty of choice. We really appreciated the lovely anniversary touches, including the swan towels, card, chocolate bar, and complimentary late check-out, which made our stay feel extra special. A couple of things could be improved. There is no hotel parking, and the local car park costs £16 for 24 hours. The rooms didn’t quite match the usual standard expected from the hotel. The pillows were quite lumpy, and the bathroom floor was sloped with very creaky floorboards, which made the room feel a little tired. Complimentary water in the room would also be a nice touch. Overall, it’s a lovely hotel with beautiful character features and lots of potential — it just needs a little freshening up in places.

Rooms are clean, I received an upgrade to executive lounge which I adapted to very nicely Hotel staff were fantastic professional very helpful I will be staying again soon

Clean, good sized room

The young male receptionist was excellent. As was the gentleman who servedcus our executive breakfast

Ideally situated. Friendly staff made very welcome on arrival.

Nice staff, very helpful, upgrade to exec packages was a bit disappointing, room very tired but breakfast was nice

Only stayed one night, hotel was clean, if in need of a bit of an update. Room was at back of property, slight noise from aircon unit (i think, room did not have aircon) from early morning, didnt keep me awake just low hum in the background. Bathroom was clean, didnt use shower. Breakfast was nice but limited ro usual cooked breakfast items. Careals, pastries and toast. Ideal for grwat north showground, Harlow carr and in centre of Harrogate with parking available for booking

The Crown hotel is a well very old building, but very well looked after. Creaky floorboards remind you how old the building is. Enjoyed our stay great lication, would recommend.

Breakfast menu was excellent and the staff first class

Situated in a lovely area of Harrogate easy access to all amenities. Staff very helpful. Old hotel deep in history but maintained very well Excellent breakfast x

The ground floor of the property is beautiful and very well kept with all the style of the period it was built in. The bed rooms were small but had everything you need but the floor boards are a different matter you could here every step the person in the room above took.

Travelling back from Scotland and made an ideal stop over for a night, good food and pleasant stay

It is a beautiful old hotel that really needs some work done to it. If that happens it could be brought back to its glory. The cafe restaurant has very good food and the staff were great. Some of the carpets and bath surrounds left a Lot to be desired in regards to cleanliness