Overall Ratings & Reviews Hôtel les Genêts Bayonne

Far exceeded my expectations

Receptionist at check-in was great and very helpful. Restaurant staff were excellent and very hard working, they were working efficiently and flat out, but a third person would have been better for the staff and the customers. I was delighted to be offered a starter and main course without meat and they were main menu choices, not an afterthought. As other have said, the room is small and the beds very small, the pillows very thin, getting another pillow from reception was easy enough, the mattress toppers made the bed feel comfortable to us, but the duvet covers were enormous, wide, long and very heavy. I was prepared by other reviews about the size of the bed, but I couldn’t get comfortable with the weight and volume of the duvet, it made being in bed hot and uncomfortable. As others have said, showering soaks the entire bathroom, just be prepared for that. A one night stay, it was worth the money The big disappointment for us was breakfast. Arrived down at 9am on the dot, to hardly any breads or pastries, didn’t see any fruit. Other reviews had said the breakfast was a good continental offering, I can’t agree. My husband is allergic to dairy and we choose not to eat animal products. They had no plant milks of any kind. I was offered boiled eggs, which I found unbelievable. I had to ask for my money back, there was nothing for someone that is vegan or is allergic to dairy. Plant milks are long life, widely available and many people have lactose allergies.

Two nights stay. Hotel is ok for the price. Hotel restaurant was pretty good. Small room and shower was a little cramped without curtain, resulting in wet floor. Overall, it was okay for the price. However, it was not as comfortable stay as it should have been because of the air conditioning not cooling. We have to leave window open at night. Luckily, external temperature was around low twenties. Imagine, a 32 degrees or more days.

Great service clean and comfy.

Small room, tiny bathroom but adequate for an economical overnight stay. Convenient location for a car trip.

The bed was comfortable How can you call yourself a hotel when you close the restaurant and the bar all weekend They couldn’t even offer a breakfast or a sandwich and a drink Suggesting ubereats or deliveroo as a catering option is quite frankly embarrassing

Great value

For the price was better than expected. Nice lobby and restaurant area. The desk clark was very pleasant and helpful. Pet friendly. Good location. Basic but clean rooms. Definitely stay again

Hotel staff very pleasant, but the hotel is dated and in need of a refresh. The room was very small and the pillows were poor, we had to put our coats under them just to make them big enough....

For a one night stay on route to Spain the room was simple but adequate. The bed was a little too soft for my wife but for me it was ok. We ate at the attached restaurant and although the menu was in french the waiter did his best to translate. I had a beef dish and the wife had pork, both meaks were very well presented and delicious.

Another happy stay even under covid. Staff looked after us keeping to rules of cleaning and masks . Helpful at bfast getting our choice to limit touching.

Decent little "transit stop" hotel. Well placed near Autoroute. More than adequate for the 2* rating. Off street parking seems secure. Room was clean and tidy, with a decent bed. Bathroom was a bit scruffy, but more than adequate. Wifi free and working. We did not take breakfast so cannot comment.

Tired hotel could do with an update, air conditioning was good

Room was good and comfortable bed.. but shower was very bad... but staff is very good and every time smile and helpful... overall is good stay....

Very accommodating staff,good value food,good access and parking. All good for the money

This is a chain hotel that is suitable for an overnight stop. It has a bar and restaurant adjoining the hotel.

Typical road travel stop hotel, close to motorway, simple but clean with a good restaurant. Ideal halfway house for travel to southern Spain.

It was an ideal stopping place.

The hotel offers ample parking space, which is nice. It was an easy commute to where I had to be the following day. So, it was convenient. Room was OK. Mattress was fairly comfortable. Check-out was done by very nice young man. Someone came in early, and he was very professional. Check-in? Your usual run-of-the-mill stripped to its bare minimum. I understand that tourists come and go and the staff may be tired, but there was not much of a redeeming quality. No information about wifi (to be expected when included in price). It felt like the staff was going through the motions. Room? It always amazes me that housekeeping will stick to what one can see, but corners, shelves... get overlooked. I had put something on one of the shelves and it literally stuck. That shelf had not been wiped in a while. Bathroom? Tiny; no shower curtain; makeshift shower hooked on the main faucet of the sink. I can appreciate that they made do with what they had though. So, overall, not the best stay ever. Not the worst either. The price was good. Still, no matter how cheap something is, housekeeping should be more than average. If I had to, I might stay there again. Not sure I would recommend it to friends and loves ones though for that last reason.

Clean and simple road hotel. Close to Bayonne by car. Ship cabin style room but comfortable.