Both staff: daytime Maria and nighttime Frendo are extremely courteous and helpful. They allow us to keep our luggage after check out for free, which is wonderful. The room is small but clean. We stayed there 3 nights and pretty satisfied.

Difficult to find. Lack of signage. Called front desk and staff was able to verbally direct us.

Staff were great loved our room

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Everything was satisfying and convenient.

I live on the third floor and there is no lift only stairs, it is difficult to carry my luggage upstairs. My room is at a loft, I hit my head twice. And the receptionist is not good at English, so there is some miss understanding when communicate with them. Overall the hotel is good to stay.

This hostel is compact. If you're not a thin person you will struggle to move around the bed and into the bathroom. Water pressure and temperature was inconsistent. Anjos Metro is neaby. Garage parking is expensive. 30Euro/day. The area is a bit sketchy. Staff helpful.

Great location close to Metro and walking distance to sights. It was one of the cheaper rooms with a private bathroom and as expected toom was small and basic.

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I like the friendly and helpful service given by the staff. The loction is great, close to the city center.

If you are in Lisbon for travel/tourism only, not much luggage then this is suitable for u. Rooms are clean, comfortable beds and clean bathrooms. There is no space to keep your clothes other than few hangers. No space for large luggage. Few minutes walk from metro. There is a cash machine just in front. There is a cafe downstairs and also across main road with good breakfast options. I didn't have any issue at all. Staff are helpful, especially when I checked in after 12 midnight and there was staff at reception. Importantly, I left my luggage on check out day for whole day.

Wonderful helpful staff. Clean comfortable rooms and great locarion near the subway to the coast and to the airport.

For the price, a clean, quiet room. Very nice and accommodating receptionist. Lovely restaurant across the hotel with food late.

Whilst the accomodation wasn't bad value for money, the room was only just big enough for the double bed in it and the bathroom was extremely small, meaning it was difficult to use the toilet with the door closed. Staff were nice enough but we were not informed of the existence of a kitchen until the final evening when I asked for a bottle opener (and the bottle opener was broken when I went to get it). The location was close to public transport and so very easy to get around, there was a small shop close by for necessities. There could have been some bad timing in our visit too as there seemed to be some renovations going on during our stay, meaning that there was extremely loud banging and people talking from the early hours (around 7ish). Possibly would stay again if the price was right but overall, not ideal.

The location of the property was really good, just outside the centre of the city, so easy accessible with public transport or by walking. The staff was very helpful and friendly and willing to do its best for the guests. The fact that the pension was not offering any breakfast was perhaps a little less ok, but there are many possibilities closeby to go to.

The room was clean and the bathroom . No elevator...

This is more a guesthouse than a hotel. Its strength, especially for women travellers alone in Lisbon, is the fact that Estrela dos Anjos is managed mainly by an excellent and hard-working all-women team. However, the guesthouse should advise guests clearly to approach it NOT by walking up Rua dos Anjos (which is not the most pleasant street), but by taking the much shorter/wider/brighter R. Alvaro Coutinho, and then turning left where R. Alvaro Coutinho meets Rua dos Anjos. The guesthouse will then be the 2nd door on the left. This approach felt much safer.

The hotel has been renovated and is modern and clean. Most remarkably the bathrooms. However, there are 4 floors and NO ELEVATOR. And a couple too old to help with luggage at the desk. Additionally, it is unbelievably noisy. Not just street traffic, but machinery, banging, screaming yelling. Terrible to sleep.

We enjoyed our stay - close to the metro, 10-15 min from Rossio and city centre. Nice and helpful staff. The room we've got was at the last floor with slopping roof, but was fine as we came only to sleep. But what is important - it was clean. An only drawback - no handle for the shower - have to keep it with hands.

About the location, no complains. Close to subway, walking distance to center of the city(downtown). Friendly people, room was cleaned every day. At this price, we had the privileged to have a private bathroom, which is making a huge difference all the time. The room was small but it was finally ok. A little complain about hot water, they are boiling to obtain hot water and sometimes we waited too much for this hot water to take the shower.