Overall Ratings & Reviews Motel 6 Sandston, VA - Richmond, Va

The staff are amazing, and down to earth

Friendly staff nice bedroom and lovely pool

Complete turn around from last time I stayed, great experience overall

Extremely load people outside our door until well after 11:00pm.

The staff was friendly, courteous, and thorough. My only complaint is the room smelled like a soda can full of cigarette butts and there were cigarette burn holes in the blankets. Everything else was clean, tidy, and functional

Smells like cigarettes

The ladys in the office are always so nice i love motel 6 in Sandston va it my home away from home they always make you feel at home even the guys at works outside they are all so friendly

Wonderful stay

Absolutely horrible. Checked in but never stayed. Rooms were horrible. Surroundings we not pleasent. Very disappointed. Nothing like the online pictures. Awful motel!!

Great service. Comfortable room.

Friendly staff

My only MAJOR complaint is the room I stayed in was NON-smoking but the stench of old cigarette smoke was so thick that everything I had in the room smelled of old cigarette smoke when I left, my hair held the smell as well. Also I was there in business travel and they do not have do not disturb signs, I was working night shift and woke up to “room service” knocking repeatedly on 3 separate times during a 5 night stay.

Very basic but the room was clean and the bed comfortable. Very convenient to the airport. good value for your $

The walls in the room were very dirty. There was visible areas where could tell someone spit on the wall, there was literally visible mucus with a bubble. Also, there were multiple brown smears in the walls throughout the room, that one can only assume to be recall matter. It was so gross!!

Staff very nice and helpful while traveling with my pet.

We checked in with a pet and the lady at check in told me she was finding a pet friendly room and that she was going to place us on the first floor, she states that they had one for us and gave us the room number and keys. The next day I was instructed by another employee that my room was not in fact pet friendly and that I would need to move rooms. She was not friendly or hospitable, and then she proceeded on locking me out of my room and leaving my dog in the room for about 30 minutes until My partner was able to come and get things straightened out. (Side Note) we had reserved the room for additional nights, we provided the card number but the employee stated she had not seen payment only the reservation, that’s how my situation resulted in me getting locked out and her telling me I would need to change rooms. Later she left us alone after I complained and we didn’t in fact have to change rooms. Just a big headache for no reason. All it took was for a conversation and understanding of what was happening.

All motels with more than one floor should have an elevator. Getting a suitcase up many concrete steps is not fun. Lady in office was nice tho.

I always love the staff and you get good value for your money

The staff is awesome here and you get what you pay for

We stayed here to breakup a long trip, when we got into our 1st room the smell of cigarette smoke was too strong so we called to request a nonsmoking room. Front desk staff was nice and moved us to another room which was a bit cleaner but unfortunately still smelled really strong of cigarette smoke. Overall the stay was fine, it was quiet, it served its purpose. Would be a much better experience without everything smelling of smoke.