We had room 303 this was a large room the heating was very good and we had a need for air-conditioning to be used. This unfortunately caused it to leak and we had a puddle of water in bedroom under unit..we contacted reception and as it was between xmas and new year we were given bath mats to soak up water and advised to turn unit off and open window..we stayed from 28th dec to 5th jan ..this issue was not resolved..unfortunately this was the least of our problems ..we purchased a tsa padlock at airport for the return trip.. but having read previous reviews used it on our suitcase which contained passports and cash ..we spent the next day out.. we returned to find this had been tampered with and luckly the padlock held up although we have to get it cut off as it was broken ..therefore we carried all valuables wirh us for the week..have stayed in Amsterdam many times never had this problem before..we would therefore give this hotel a very poor rating. We would appreciate a response from expedia regarding this

Lovely big room. Views over the canal. Bed very comfy, but high! Lovely toiletries aswell. Will defo stay again.

This was the perfect stay! I’d definitely come back again here! We loved it from the moment we stepped in! Big rooms and so convenient to get eveywhere

The room was great! Staff was helpful and friendly. Sebastian was amazing while checking in! We really enjoyed our stay.

Great location Clean

Excellent

The room was everything I wanted. I would book again.

Good location, decent room but the stairs are precarious. There isn’t a warm vibe. It’s dated around the rooms and reception area and would benefit from a new carpets, general facelift.

AC - broken Makeup mirror- broken Shower head holder - broken But it was clean and neat

Nice front dek lady.

The area was great, friendly staff

Really enjoyed our stay. Room was spacious and the bed was very comfortable. Good internet access & tv channels. Slightly out of the city centre but excellent transport links via tram & bus just 5 minutes walk away. Can get bus to/from airport with stop just 5 minutes away too. Lots of good restaurants & bars nearby. Close to museum quarter too - 10 minutes walk. Hotel is small - 15 rooms. No food options or communal spaces and reception only staffed 09:00-19:00. But staff are very helpful & friendly and there is air-conditioning which was important for our stay in July. The building is an old canal house so don't be put off by small hallways and entrance.

The positives are the location - walkable but not in the center of the chaos. However, basic amenities were missing. I specifically booked hotels for the trip that had A/C. Here, it was a floor unit that required the window to be open to operate, which obviously does not work. Our showerhead was broken and would not work unless held in your hand. We informed the front desk immediately, but it was never fixed and made showering quite difficult. I spilled a little bit of powdered make-up in the bathroom, and it was swept into a corner and remained there the whole stay, making the cleaning questionable. I wouldn't stay there again.

Located very conveniently to get anywhere around the downtown Canal areas the staff was very nice very accommodating and I would definitely recommend this place. Very very good stay.

Great location, near the town center and to the best museums! Very walkable and safe

Sebastian at the front desk was very helpful and accommodating. Room was clean and comfortable. Hotel well located in the heart of Amsterdam. Would definitely recommend.

We had a great stay for the most part, other than the tiny bathroom, our main issue was the fact that the AC wasn't working. And sleeping with the windows open didn't really help, plus all the outside noise was let in, and they like to party in Amsterdam. Front desk guy was amazing though, and the sandwich shop and Italian restaurant across the street were delicious.

Loved this little gem we were in room 3 the larger room and it was awesome

Sebastian, the hotel manager was very helpful and made our short, short stay perfect and memorable

Sebastian made us feel welcomed. He made sure we had what we needed. We had a great time.