The office staff was pleasant, but you could tell they were having difficulties with the rooms getting cleaned. We overheard other guests having issues with dirty sheets and found out our sheets were also dirty/used. You could clearly tell someone had slept in the bed- hair on pillows, clothing particles and crumbs where the person laid. We didn’t want to bother asking for new sheets because we didn’t think they’d come, so we turn the sheets inside out and went to bed.