Hôtel Maison Du Général

Explore Hôtel Maison Du Général
7.4
Pleasant
From 425 reviews
Cleanliness

7.8

Room Comfort

7.0

Service and Facilites

7.0

Traveler Reviews Hôtel Maison Du Général

Number of reviews per page
20
40
Top reviews
Fran
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

So close to restaurant and shopping.
john
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing breakfast .
William A
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The bathroom tiles need some cleaning.
Leanne and David
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nicely restored building. We had the classic room which had plenty of room and nicely located on main floor. Very comfortable space and bed. Only thing I would add is bath mat for inside tub. It was slippery and I already had a recent fall so was very cautious in shower. Location was great. Parkade was less than a block away and not overpriced. Many many restaurant choices close by for supper but really appreciated the breakfast included next door at Sagamite. Highly recommend!
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ron
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location & good breakfast at wonderful restaurant! Quebecoi atmosphere is so relaxing! Be aware no elevator so could be an issue for some unless you request first floor!👍🌞
Beverly
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was in a great location to walk around old Town. Beware there are No elevators, you have to carry your luggage up spiral stairs. The room could have been cleaned better, bathroom toilet had a black ring in it, cabinet was dirty inside, floor was dirty. There is No service if you need anything, there’s a sign posted at the front desk about it. Staff is gone at night. It’s an old and scary Hotel, is it haunted?? Go in with an opened mind. But would not recommend, . Too much money for what your getting, and we stay in descent hotels , this was closest we could find for under $300 a night with a good location
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Louise
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, great restaurants
Traci
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The email confirmation received from Expedia indicated: Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door). we walked to the address identified, which there was no # 3 on that street only to then try to just go to the hotel where there was someone at the desk. the address provided was NO WHERE close to being next door, and we wasted about an hour trying to locate the check in location.
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Ralph Bradley
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Coffee maker did not work. Room was too small for normal size people. Weak internet. TV difficult to use. Steep stairs. Part time front desk staff.
Heriberto
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Don't be fooled. Don't stay at this hotel. Save your money. The photos provided here do not accurately depict what they really look like. The place is a complete mess. Our room (1st floor near the front desk) was in a severely unhygienic state, particularly the bathroom, which had black mold and was so unsanitary that it made it impossible for us to remain in the hotel. In addition to the overall lack of cleanliness, the towels provided were unacceptable, they were dirty or with holes in it! Due to the urgent need to find alternative accommodation, we were forced to book a last-minute room in a different hotel at a significantly higher cost. Now, neither Expedia nor the hotel wants to issue a refund even though we couldn't use the room.
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Eric
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Le fait que nos deux chambres étaient au dernier étage nous a rendu la tâche de monter et descendre un peu difficile. De plus, nous avons demandé à trois reprises du papier de toilette et lorsque nous avons demandé de changer les serviettes il n'y en avait pas. Les deux télécommandes des deux climatiseurs ne fonctionnaient pas, il fallait démarrer l'appareil en appuyant sur l'interrupteur de celui-ci, mais impossible de contrôler la température.
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Elizabeth
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location in Old Quebec. Walking distance to everything. Rooms were small but clean
Joan
icon-Leisure
Leisure
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring
Beth
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice place. Would stay again.
Daniel
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We expérimented trouble with thé sink and thé water tap
Riona
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location. Convenient walking distance to attractions and restaurants. Rooms were clean and comfortable, and the staff was friendly and helpful.
michel
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Changement de chambre dû à un problème technique . Petite chambre délabré au 4e sans ascenseur. Personnel sur place presque jamais sur place. Aucune empathie.. plus jamais cette hôtel
Brenda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Looks nice outside, however dirty inside room and staircase. Will not return to that establishment.
Fred
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great location, breakfast was very good. Disappointed we only got one set of towel and did not get additional towel when asked.
Michel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Tiny room. Shower soap dispenser and hair dryer did not work. Walls need some fixing. However, the room was clean and quiet. Hotel well located in Old Quebec. Breakfast at a good neighbouring restaurant was included.
Number of reviews per page
20
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