Decent hotel with friendly staff and good amenities. Location is ok and breakfast was good. Never had a problem getting a sun bed.

ideally located beyween costa adeje and playa de la americas. Very clean with excellent facilities

All in a good stay, all staff excellent and friendly vibe around hotel. Good food and drink

Room was fine but would have liked to see a kettle in the room. Reception staff were not very friendly Pool bar snacks were poor, only pizza or chicken nuggets and chips in an adult only hotel , I’m not 5! Couldn’t see why you had to pay to use the cabana beds, it costs you nothing?? Entertainment staff were amazing they worked super hard and make everyone feel included, they are a credit to you.

Room cleaned everyday staff were amazing very friendly and helpful great breakfast good location will definitely stay again!

all inclusive food is good, plenty of variety and choices, good ingredients quality. also drinks available almost the whole day in either restaurant, pool bar or hotel bar. Staff is great, friendly and trying to always provide the best support. Location of the hotel is great, within 10 min walking from the beach, 5 min walking to Siam Mall and Siam Park, easy access with car to the highway, 20 min drive to the Tenerife Sur airport.

Entertainment team make the holiday !

Our room was clean

Hotel was spotlessly clean but some of the staff arrogant and the entertainment was atrocious. Foam party was one of the worst sights I have ever seen, evening entertainment lasted 1.5hrs at most, mostly quiz or bingo you need to scan a QR code for to join in. A 5yr old could of done a better magic show. Another night someone was just spinning a pot on their head. It wasn't entertaining at all and this was one of the main things that sold this hotel for me and my partner. Being adults only one would expect a much better experience and one that was adult orientated. I wouldn't stay again for this reason.

Lovely and clean hotel. Friendly staff. Breakfast average - just as you would expect for a hotel that mainly caters for British guests. Good location.

Really good, just wish the beds were more comfortable

Friendly staff, clean facilities

Outside a busy round about. Beach is within 10 kin walk with McDonald's and amenities. Great entertainment and food was good.

Felt like we arrived through a back entrance, but once inside the foyer was decorated nicely for Christmas. Staff at the desk were not as welcoming, not rude, just aloof. Shocked to hear about additional costs to use the safe in our room & for towels. It was cheaper to buy a towel.The welcome drink was a nice touch, though. We wanted a twin room, but there was no way to separate the beds. They were so uncomfortable (hard, lumpy, noisy) that I ended up sleeping on the sofa (which had stains) for the whole weekend anyway. I'm kind of glad we opted for the suite, so we could do this. There was a very pointless window in the bedroom. An interesting view of a busy roundabout greeted us from the balcony. It wasn't overly noisy, on the 3rd floor. The air conditioning controls were only on or off, not adjustable. The fridge was in a cupboard which couldn't open fully, but the fridge door opened the opposite way, so it was awkward. The shower was good, but not enclosed enough. We did have some nice toiletries in the bathroom, but no hand soap. There was a sewage smell lingering outside the hotel. "Lifeguard" was rude when we used sunbeds we weren't told you had to pay for. Also told off for drinking near the pool, which wasn't listed in the rules. I think he was bored. The only thing that felt 4* was the food. A great selection for every diet. Limited cocktail menu. Invisible spa? The entertainment felt like it was designed for older generations. The staff party sounded more lively

Comfortable friendly hotel within walking distance of the beach and the strip. Good selection of food for breakfast and dinner

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Bathroom refurbishment is an improvement. The rest of the bedroom is now looking tired and in need of an up-date. The restaurant table staff do not always cater for the solo traveller. On several occasions my table had been cleared and been occupied by another guest by the time I had returned to the table. It was suggested I leave my mobile phone on the table in my absence -I was not prepared to do this for obvious reasons. Another suggestion was that I leave my room card on the table - I did this on one occasion and this was ignored too. Hotels.com state that parking is free. There are a select few parking spaces but these are not generally available. Parking is charged at 10 Euros per night. The food provided was really good and the kitchen staff are to be commended for the quality and presentation. Overall - enjoyable stay.

Entertainment and food was excellent. Rooms a little basic

Good quality hotel especially for the price. Located fairly close to the beach which is only a short walk. Buffet food was good and the chef station was well run. Evening entertainment was ok. Paying extra for parking and a safe isn’t great service.

All welcoming friendly hotel, with a great atmosphere! They dealt promptly with some noisy/disruptive people, which was reassuring. However, we witnessed a group reporting suitcases having been stolen from their room on the evening of their arrival, with all clothing/passports/money having being taken from a 6th floor room! The staff did not seem to respond favourably, and they weren't taking this seriously- concerning!!