The staff were friendly; otherwise, this is the worst "hotel" I have ever been to in my life. The entire building is VERY dark. The room has a single mini-light above the bathroom, and the shower is completely dark and has zero lights. The worst part is the bugs and dust. As soon as I entered the room, within 5 minutes, I had a major asthma episode. I looked at the AC, and it was choked full of dust, and even the room corners not only had dust but massive spiderwebs. The TV was also broken in the center. Within minutes, I went downstairs, showed the staff the videos, and told them to cancel my 14-day stay. They returned the key deposit, then told me to contact app for the refund, which I did, but the hotel is completely ignoring contact with app to refund the money.