Overall Ratings & Reviews Imperial Palace Classical Hotel Thessaloniki

It's a well located, well used, city centre tourist hotel. As such it's a little tired in places but the staff were very helpful and friendly and the beds were clean comfortable. Warning for those that drive there. There is only drop off parking outside the hotel but there are private car parks nearby. Unfortunately our minibus wouldn't fit in the car parks so I drove around for an hour trying to find a spot, eventually parking 15 minutes walk away.

Avetage hotel. Great location, but poor breakfast

Overall ok however dated

The staff were friendly and helpful. Rooms were sufficient. Decor was a little bit dated. Breakfast was good.

The Wi-Fi in room is horrible. It can not be used. When you start to use, it drops.

Very nice hotel, in excellent location within 10 minutes walk of a very vibrant bar and restaurant area. Easy walk to Upper Town and the Station for day trip out to Edessa. Nice breakfast an great reception staff. The Expedia organised airport transfer limousine company was great too

Great central location. Breakfast was superb

Good: centrally located, friendly service Con: No parking, small bath almost none existent.

Old. Needs updating. Beds not comfortable. Small rooms, bathtub rusty,

Good hotel in city center. Nice stuff. The elevator was small

Very good city centre location, lovely room, friendly staff, nice breakfast and overall a great experience. No complaints at all.

Great breakfast, clean room, friendly staff!

The location is excellent because it is within 5 minutes of the tourist based promenade walk, a rich variety of restaurants and nightlife and transport. I suffered the massive inconvenience of having my wallet stolen on the public bus from the airport. Therefore, I recommend that visitors take advantage of the taxi service offered by the hotel. Once I had discovered my loss in my hotel room, the staff could not have been more helpful and obliging. They offered sound concrete advice and practical help. Especial mention must be made to the Manager and his 2 assistants Nikos and Konstandinos: I remain eternally grateful! I wholeheartedly recommend this hotel to anyone.

centrally locatated nice and comfortable hotel

Safe of location, professional staff willing to help you on any request, cleanest place, you can walk to places, very good breakfast included with room. I had an excellent stay. I trully recommend this hotel 👏

The room 407 had no boiler or tea bags or coffee but when we asked from reception we received it. Wall coverings were very old and dismantled from the walls there was also big yellow spot of wet in child room. Air suction in toilet was very loud, cannot sleep with it. Breakfast was good, service was great! So overall nice.

Excellent, comfortable, clean, great location. Breakfast was brilliant. Thank you

Good location, nice breakfast, very good and polite service. Parking in the region (paid) was a big issue

The images give the impression of a fairly palatial hotel. In reality, it’s really tired. Lack of investment shows. The rooms are noisy in the mornings. Generally the place is small and doesn’t have the facilities you’d expect from a 4 star hotel. We didn’t enjoy breakfast either. The only pro was that staff were kind, polite and professional.

What you saw in the famous pictures on the websites are lessons from the last century, the hotel today is old and outdated... Very small rooms, not equipped, not suitable for a 4-star hotel. Upon arrival at midnight, we were greeted by a charming and welcoming guy, who helped us with everything we asked for. Despite the mistake made by them, he tried to find solutions, but in vain... The next day we changed to a bigger room, according to the room we booked in the original reservation, and we were treated unfriendly. Very basic breakfast.